6 months ago - Kaivax - Direct link

Earlier today, in order to address an issue with items that can be purchased for Conquest, we sent all of the Conquest vendors on a vacation.

We’ve been working diligently to understand and fix the issue, but it has turned out to be a particularly tricky one. At this time, we don’t know how long it’s going to take to fix.

Something we do know is – we’ll probably have to do realm restarts to make the fix for this work correctly and bring the Conquest vendors back from their trip. So you can keep an eye out for scheduled realm restarts to know when we have it all sorted.

Thank you for your patience!

6 months ago - Kaivax - Direct link

The realm restarts are scheduled for 7:00 a.m. PDT tomorrow (May 30).

We expect the vendors to spawn as expected when realms come back up.

6 months ago - Kaivax - Direct link

Just want to follow-up on how the issue wrapped up in this region. (Other regions had the vendors disabled from the start of the Season.)

For a brief time on Tuesday, it was possible for a few players to go over the cap on item purchases. After we disabled the vendors, we looked and found that no one had gone so far over the cap that we needed to make adjustments to them.

This is because it’s a Seasonal cap, and it increases each week. So if someone purchased an item on Tuesday morning that took them above the intended week 1 cap, it will count against their total cap in week 2.

Again, we thank you for your patience and understanding here.