over 2 years ago - [DE]Momaw - Direct link
3 hours ago, Kothoses said:

Meh, I was gonna give this game another run out, but the fact the mail simply refused to send means I gave up and went to play something else.

Based on your post time, you were trying to get your 2FA mail during a brief period (<1 hour) when the entire system had a problem within DE's network which prevented it from sending mail out. (announced here). Everything should be in working order now though!

I would suggest however that this thread has outlived its usefulness. It was started in 2017, so the same people aren't suffering from the same problems. Bumping extremely old threads doesn't help us stay on top of current issues, and it doesn't help you get resolutions. Most of the time, problems with 2FA are specific to individual players (and their email servers) rather than something that needs to be reported as a community-wide bug.

In the event you have trouble with 2FA, the steps to follow are:

1) Verify that everything is typed correctly and that you're checking the right email account

2) Wait a few minutes and refresh

3) Check your email client's Filters to see if your 2FA code got marked as spam/trash/low priority mail

4) Check Warframe's forums or social channels for announcements about known service problems!

5) If you still haven't gotten your 2FA mail after the time has expired, contact Support. Create a new request under "My Account" and the category "Two factor authentication issue"