devtrackers.gg
Hello Tenno!
We were made aware when the update launched this morning that some of you (mostly PlayStation and PC players) were crashing upon logging in (as reported here and many other places) for the first time after downloading the update. We have some pretty good leads thanks to your reports, but we are still investigating the issue.
In the meantime, here are workaround steps for PlayStation and PC that will allow you to play the game while we work on a fix.
If you are not comfortable doing these yourself, we totally understand! Follow them at your own discretion! We will hopefully have a fix coming soon in a Hotfix if you'd rather wait.
PlayStation Workaround:
- Go to your PlayStation's settings
- Go to "Storage"
- Go to "Saved Data"
- Use options button
- Checkmark "Warframe"
- Select "Delete"
- Confirm "Ok"
PC Workaround Steps*:
- Hit Windows Key + R (Or Click Start and type Run)
- In the Run Dialog, type %localappdata%\Warframe
- Delete EE.cfg
*Note: These steps work for local download, but it may vary depending on the client you launch Warframe from (Steam/Epic). Follow them at your own discretion.
Rest assured that doing so will NOT delete your account, any purchases, or any other account content. Deleting the saved data from your PlayStation and deleting the EE.cfg file simply resets your custom in-game settings (video settings, custom bindings, etc.). Your settings will be reverted to default upon logging in, but you should be able to play after doing so! Again, follow these steps at your own discretion!