Unable to lock on dax

Hi Tenno, could it be that your gun is currently in hand when you are trying to lock on? Be sure to be in sword mode when you press the contextual action button to lock on. 

Thank you for the helpful video! Two things:

1. could you send us error logs shortly after this encounter? Here is how to retrieve error logs. You can send them directly to [email protected] 

 2. could you try to uninstall and reinstall the app and see if that fixes the issue? 

Thank you! 

EDIT: additionally / alternatively, could you send screenshots of your settings and your custom UI layout? We have tried to reproduce your issue with no luck so far, and suspect it may be related to custom settings. Cheers!

Hi there! Thank you for the new screenshots & gif. I'm afraid I did not receive logs in the [email protected] inbox, however. Are you sure you sent them to that address? 

Also could you confirm whether or not you tried uninstalling and reinstalling? 

 

EDIT:

Thank you Tenno, we appear to have identified the issue(s). Turning on "Prefer Default HUD as Drifter" seems to be removing context action from the screen. As well, it seems a setting called "Reload with Context Action Input" being disables is affecting lock on. These two issues seem to be what are preventing you from locking onto the Dax guard. 

We have these issues logged & will fix in an upcoming update!