3 months ago - [DE]CoreyOnline - Direct link

Tenno! If you are experiencing this issue there is a big way you can help us get it fixed! 

Even if you can't get into the game, if you're stuck on the launcher, you can send error logs by tapping the top left corner of the screen to 'send error logs'

image.png

Tap the mail app icon, then send your error logs to [email protected] -- include a one sentence description (i.e. 'can't connect' , 'says I need to update', etc) so that we know what your issue is. 

Also be sure you are on the latest iOS version! There may be issues if you are still running, for instance, iOS 15 from 2021.