[2021] Server issues: Unable to visit Relay

Hey Tenno!

We are mostly back online across the board for now, except for in-game Chat service. (If that changes we’ll let you know). We wanted to give you a quick post-mortem of what happened this time around, and assurance that any stability issues will not prevent you from getting the day’s rewards. We’ll treat that right.

The servers began to have issues when we combined our massive rise in concurrent users with several calls to action (account management, game access). There will always be the root “but shouldn’t you have expected that?” and the answer is we did, and based everything off 5 years of experience and data patterns. Yet - you still overwhelmed it in sheer numbers, Tenno! Free stuff is powerful.

We have things in place to keep operational and will update threads as needed. The important thing is for everyone to be aware we are working on this, and we will treat you all right if connectivity issues persist. 

Please continue to enjoy the show at twitch.tv/warframe. 

Cheers ! 

 

Update:

In-game Chat is back on all platforms.

 

Update 2  (17:18 eastern time):

We are monitoring some issues at the moment Tenno. As mentioned before we will treat you all right if connectivity issues persist.

Edited 58 minutes ago by [DE]Momaw

Hello Tenno, in-game chat is now back on all platforms.