[2018] Not receiving verification email

Coming back to the game after a break and it tells me I need to verify my account when I try to log in. It says it expires after 30 minutes. I've tried about half a dozen times and a couple hours later have still not received any of the verification codes, so I'm completely unable to play.

I tried submitting a ticket and they gave me some automated junk about restarting my computer and running a directx diagnostic. I was wondering if anyone else has run into a similar issue or knows a way to solve it.

I'm using outlook, I was going to try switching emails to see if that would help but for some reason they don't give you the option to change your email on the website.

Outlook/Hotmail is experiencing server issues that are resulting in emails not being delivered. Unfortunately you'll have to wait until Microsoft is able to rectify this situation, or you can create a new account using a non-Outlook or Hotmail email.

Originally posted by Diarmuhnd: lol - in like what 20 years ... this is the first game i have run into that can not use hotmail ? what .. is it like trying to learn "Physics 16: Mechanics and Special Relativity" or something ?

We absolutely accept hotmail, but unfortunately they are experiencing outages that are preventing our emails from being delivered: http://www.independent.co.uk/life-style/gadgets-and-tech/news/hotmail-down-cant-send-emails-outlook-account-not-working-crash-outage-problems-microsoft-a7955336.html