Original Post — Direct link

Hey Wayfinders,Has anyone faced this exception before? A friend got it yesterday and we're trying to troubleshoot it so we can continue playing together.

So far he has:•Re-installed the game•Windows updates•Nvidia driver updates

Any feedback would be greatly appreciated!

https://preview.redd.it/fedhh4xo24yb1.png?width=1920&format=png&auto=webp&s=b047c509b5f274603236581499880275e804a990

Edit: Solved
Hello friends. Fortunately we have found our culprit!
My friend has a rather old system and after some brainstorming and googling we came across a comment about antialiasing. We found out that somehow his AntiAliasingQuality was set to Ultra!
Through my game settings I set everything to low and, since he could not even start his game up, we went through his settings file and manually set his setting to the lowest values.
To anyone that may be facing the same issue, go to %USERPROFILE%\AppData\Local\Atlas\Saved\Config\WindowsClient\GameUserSettings.ini
and set ResolutionQuality to 71.000000 and everything else under the ScalabilityGroups segment to 0.

Enjoy!

External link →
11 months ago - /u/SOLIDAge - Direct link

If your friend shares their dxdiag we can have a look.