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I was playing a ranked game and our baron laner ran around our Nexus about 3 minutes into the match. He was upset about something but I didn't know what because he wasn't an English speaker. After about a minute of him running around the nexus we saw the message that due to being afk he was going to be punished.

This is on NA server. Now give us remake and you've got yourself a deal.

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about 2 years ago - /u/riotBoourns - Direct link

Can confirm, we flipped on improved AFK detection last night. It's not running at full capacity right now while we take some time to double check games where players are detected. We are confident enough to start penalizing folks though.

about 2 years ago - /u/riotBoourns - Direct link

Originally posted by LordDynamo

The penalty remains the same? Some minutes not able to queue?

For now, yes, and we are looking at revisiting the penalties. We wanted to get better detection up and running first though. We still have to get to the point where we're confident running detection for all games (it's just a subset right now while we check things out).

about 2 years ago - /u/riotBoourns - Direct link

Originally posted by YuumiZoomi

what are the odds that the high elo junglers that sit in a bush for 1 minute waiting for a gank to get off get punished?

Should be low chance of that happening. The reason why this has taken so long is that we've gone through multiple cycles of dark launching the detection and looking at what it detects to lower our chances of false positives like junglers waiting for a gank opportunity.

about 2 years ago - /u/riotBoourns - Direct link

Originally posted by SmallIndieCompany

Are you guys ever gonna consider credit score for NA? It will make the game infinitely better.

Yes, I don't think credit score from CN is the right solution to the problem though. The key thing we would want is persistent removal of rewards/privileges for disruptive players until a player can show they've reformed and are neutral or positive. The downside of a basic credit score system is that it also creates a lot of stress and abuse potential for regular players (e.g. if I play badly will someone report me and take away my rewards?). Generally I would prefer most players not have to worry about the system and then we celebrate positivity (e.g. like honor).

Edit: let me expand on this a bit too. We've considered whether to bring over the CN credit system after launch if it had a positive impact. So far we haven't seen evidence of that and negative behavior is a big pain point in CN as well. We considered it pretty risky to just deploy it to the rest of the world when our intuition was that there are some negative abuse cases hiding in there. So we made the call to run it only in CN and see what results we got. Generally we believe we need to level up our detection of negative behaviors first before adding on systems like a credit score or honor system.

about 2 years ago - /u/riotBoourns - Direct link

Originally posted by fedekun

Is this only for NA server?

No, should be all regions. However, we're not scanning all games yet until we verify that our accuracy is good.

about 2 years ago - /u/riotBoourns - Direct link

Originally posted by johyongil

I’ve gotten warned as Yuumi and attached but just no moment to use skills at the moment, as we were hiding. I had to fire off a skill just to not get afk kicked/penalty.

Oh boy, the warning is separate from this AFK method. Let me follow up on that because we might have missed it. We had special tunings for Yuumi because of her play pattern.

about 2 years ago - /u/riotBoourns - Direct link

Originally posted by abzchillout

Hi Boourns,

On a slightly tangential note, if there's cases of people win-trading but not via standard methods like AFK at base (more like purposely playing bad when their friend is in the other team), what kind of evidence would be required for Riot to actually investigate such cases?

I personally know of a case where an account got to Challenger using this method.

DM me what you're seeing (any evidence you have). We plan to revisit win-trading detection because we expect that players will have adapted to try to evade detection. I can't directly action on players, but we can use that info to improve our methods.

about 2 years ago - /u/riotBoourns - Direct link

Originally posted by Azn4sho

I don’t want to be that guy but is there any way besides sending tickets in where we can actually get a direct answer from a dev? Or perhaps you here would be a good bridge.

I’d like to ask about the many issues with matchmaking, but I seriously don’t know what riots stance is on it currently. I’ve been reluctant to play ranked (high diamond/masters support) solo and will there be any changes? I mean this MUST be on your guys’ plate somewhere right?

Sure, our matchmaking lead is active on twitter you can talk to them there. Don't know offhand what his twitter handle is, but I'm sure you can find it somewhere.

about 2 years ago - /u/riotBoourns - Direct link

Originally posted by BegMeToSt0p

Hey man, I'm a SEA player who has brought 3 separate accounts to chall, but this season I've really lost motivation to play the game solely due to the current matchmaking. I brought one of my accounts to GM this season and 9/10 games on that account will be trash. Filled with either 4 emerald teammates or mix of eme dia ( even though I'm high gm). The opponent's will have a similar setup and in effect it becomes a 1v1 and if I'm not jungling might as well ff at 5. Really hope riot hears the community out on this as I'm not the only one. A reply saying that this is at least being discussed within riot would be really encouraging. Though I've stopped playing till matchmaking issues are resolved. Thanks for taking the time to read!

Sorry my dude, I don't work on the matchmaking side of things so have really limited insight into what you're seeing :( Our matchmaking lead is active on twitter, don't know his handle offhand though.

about 2 years ago - /u/riotBoourns - Direct link

Originally posted by johyongil

Also, can you check something? When I’ve attached to Akshan I’ve died as Yuumi but Akshan is fine. I had a match today where this happened 3x.

Our QA checked this out and weren't able to reproduce the issue (best they could do was have them both die at the same time). Is it possible you unintentionally detached? Also, if you can give me a video of it happening I can follow up more.

about 2 years ago - /u/riotBoourns - Direct link

Originally posted by johyongil

I have it my match history but don’t know how to save it. Can I PM you my RiotID/username along with the match times? Would that help?

Yes, I can see what we can find not 100% sure we'd be able to see your replays, send me your riotID/username and region you're playing in along with the match times. If you see them, you could also record a video. Or double check and see if you can tell what's happening when you slow it down.