I know this it off topic, but I'll give you my perspective. I've worked on the matchmaking team for PC as a front end designer and I've been involved in a lot of design discussions on matchmaking. The matchmaking team has all the people and tools it needs to succeed and is a very high priority within Wild Rift. The lead designer for the matchmaker is hella smart and way more experienced in the field than I am. I could try to help, but I would only slow them down. It's not a problem that more people will help, and if you've ever heard of "too many cooks in the kitchen" it could actually be worse. The challenge with matchmaking is that small changes can have big effects, sometimes unpredictably so, because of how many people go through the system and the wide variety of matches that get made. So you often have to proceed incrementally and wait for the system to settle down after changes before evaluating. If you move to fast you can really f' things up (like completely fail to make matches). Unfortunately that means that resolving issues you see can take more time than we'd like.