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Just thought people would have some questions about the differences on the Chinese server. I've played NA server as well but only in the beta.

Also anyone else who is in CN server hmu for duo (Diamond/Master)

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about 3 years ago - /u/riotBoourns - Direct link

What does the community in CN think of the game? What's most important for us to improve? What do you consider better than competing games in CN?

about 3 years ago - /u/riotBoourns - Direct link

Originally posted by TheFlyiingBanana

So you’re asking questions on what you guys should improve on FOR THE CN server, but NOT FOR any other servers like NA in desperate need of, for example, an honour system?

We get a lot of insight into that from everyone else on this subreddit and through other channels. This is a unique opportunity to get insight from an English speaking player in CN which is much harder to get when you don't speak and read Chinese :D

I work directly on the player behavior systems outside of China (inside CN we use some tencent services that are not available outside the region). What problem do you think a honour system would solve for you? I was the UX designer on the League Honor 2.0 rework and I don't think honour is the most impactful thing we can be doing in NA right now. My focus is on improving detection of AFK, and intentional losing. Mitigating that behavior is going to have a much bigger impact for players in my opinion. Honour is not a good mechanism for addressing our current problems, it's more of a force multiplier to nudge people in a positive direction once you have a solid foundation of negative behavior detection. Happy to be convinced otherwise though if you've got some compelling reasoning!

about 3 years ago - /u/riotBoourns - Direct link

Originally posted by 0Astray0

Quite a lot. Honor system , full fledged reporting system (you can report for many reasons besides AFK / inting) , different events with many free skins (all lunar revel skins free , dragon lee sin free)

I also think the matchmaking is quite balanced on this server as im almost always matched with players in my rank and skill level

Are there any meaningful report categories that you'd like to see in NA? We tried to match our existing PC categories a bit more closely in the rest of the world and keep them broader. However, behind the scenes we detect for multiple different behaviors. Like in AFK we have different methods for people who are disconnected/not inputing and for people who are idling and trying to evade detection.

about 3 years ago - /u/riotBoourns - Direct link

Originally posted by TheFlyiingBanana

So you’re asking questions on what you guys should improve on FOR THE CN server, but NOT FOR any other servers like NA in desperate need of, for example, an honour system?

Also, I should clarify that the CN system is more like a social credit score which we felt less appropriate for other regions because we have different cultural norms.

about 3 years ago - /u/riotBoourns - Direct link

Originally posted by The_souLance

Are there any meaningful report categories that you'd like to see in NA?

Of the ones we currently had did anything it would be a huge step. As it stands currently someone could clearly run it down mid all game while spamming stuff in chat but if they don't cuss or say a slur nothing happens after a report.

The problem is the current report system is a placebo.

The only feed back we get is if someone was afk punished or chat banned we get a hyper vauge reply that tells us nothing about what happened or who it happened to. If you have 3 games back to back with some level of toxic player and you get only one report message back then we have no idea which match it's referring to.

If the current report system only punishes afk and chat missuse then this is why an honor system that can restrict ranked que access is a great addition so that trolls and toxic players can be better policed.

Honestly, Many of us are beyond disappointed with the current system and the fact it is never addressed by patch bites or dev logs adds frustration to disappointment.

The level of communication and transparency between devs and the community HAS to increase or these types of feelings will continue.

I know you do as much as you can and don't have control over the whole situation and I thank you for reaching out.

We expect more from Riot and the CN devs make our devs look like clowns.

Yeah, these are the things we're focusing on behind the scenes. You're probably not going to see us talk too much about what we're deploying though. There are a few reasons for this, but the main one is that in our past experience across all our games it hasn't really made people feel better when we tell them about the incremental changes to behavior systems we're making. Ultimately it has to manifest in more appropriate penalties and visible feedback to players who report as you point out.

Also, players seem to think that the more complex systems in CN means that it is way better than here. Unfortunately this is not the case and disruptive behavior from players is still a big pain point that we're working to address in CN and other regions. We've taken different approaches because the audiences are different, but it is still a tough problem in all regions (and really a tough problem in competitive team based games in general).

about 3 years ago - /u/riotBoourns - Direct link

Originally posted by Baroo69

If you drop below a certain honor level you should not be able to participate in ranked mode until it goes back up… this would be very impactful on stopping the behavior of trolls and afk players.

Yeah ranked restrictions are something we are looking at, and it doesn't require the full honor system!

about 3 years ago - /u/riotBoourns - Direct link

Originally posted by pdameasap

I am a programmer. How about a kind of recommender system policed by the players themselves? Wouldn't that be more effective and easier to build?

Players get nominated for mod status at random initially then two mods review each case presented. When both agree the issue were founded, then reporter gains credibility and reportee loses status.

These are separate measures. Higher credibility flags players for increased responsibility in the system, such as reviewing a set of two mods' decisions for possible collusion, or reviewing a mod being upgraded to a higher tier or downgraded to a lower tier. Status works as the player from the CN server stated with the important part being that those below a certain status can not queue or are restricted on voice, all, or team chat. Then, status is gained passively over time while credibility only goes up by making founded reports, and reviewing the system and its participants.

Anything that requires a decision to be made will then be done by a human for a negligible amount, such as 1 RP per review, and those who participate will either be trusted or not based on their actions, and rightly so. Then, all you have to do is code the system to randomly pick initial reviewers, present reports to reviewers, present mod reviews to higher more trusted reviewers, and potentially spot review elite reviewers at the highest level.

Then, I mean, it just works. People either stop being jerks or don't get to play.

You can't imagine how many people stop playing because it's so toxic. I know I do on a weekly basis and... one of these days I'm just not going to be able to justify coming back to tolerate it. A girl can only take so many people claiming to have sexed her mother in a single night after all 😉

We used to have a similar system in League called the Tribunal where players could look at reported cases and render a judgement. The key challenge was that the time lag between offense and penalty was very long because of the time needed to get player reviews. When a penalty is issued days after the offense the reform rate was not great. Another problem was scale, there was a mismatch between the amount of cases players were willing to review and the cases that were available, too many cases and not enough reviewers.

So in general our approach has been to use heuristics and machine learning to do much faster detection. WR is lagging behind in this area and is my primary focus on the team right now. We had several internal attempts to bring back the Tribunal on League PC in different ways, but were not able to overcome the problems with the original system at the time.