I absolutely understand that a part of the player base doesn't trust us and want to see immediate change, preferable in all categories of pain points.
However, that's not realistic, because we have inertia and operational or business limitations which inform the deadlines we've communicated. We could have not communicated and waited until we are closer to those deadlines, so that it feels like we're taking more immediate action on what seem to be the more important points.
We chose instead to communicate sooner and then show progressive changes in some of the categories and work up to the bigger ones.
Evolution and not revolution.
As I've said, we will give you updates on the progress of those commitments over time.