[2020] Game crash : Unhandled exception

Have you got any support response guys?

Looks like CS is still working on your ticket

They could tell that only if they found those codes so I'd recommend running the Memory Diagnostic tool. CS is not telling you it's not their fault that just provide you possible solutions based on the data they found. It's not like you gave them your computer and they returned it to you after full diagnostics.

You tell them what kind of problem you have and they provide you with troubleshooting steps that should help you to resolve it.