about 2 years ago - Ahskance - Direct link

There is a real thing called the Bystander Effect. In the case of an emergency a crowd might witness something and yet none of them call 911 since they assume someone else has. Customer Support Tickets suffer from the Bystander Effect too as people assume bad behavior has been Ticketed many times before, when in reality it's rare done.

I would encourage you to make a C.S. Ticket and copy me on the Ticket #.