about 3 years ago - Boggzy - Direct link

The current rule is that you may write a Customer Support Ticket and request a refund if you have no played more than 1 battle in the ship.
Beyond that, you are looking at a full account rollback to the point where you purchased the boat.

about 3 years ago - Boggzy - Direct link

You know how it goes:
A ship loses half it's value the second it's rolled off the port.
I'm just grateful we don't charge a "restocking fee".

about 3 years ago - Ahskance - Direct link

I suppose it might be a tech tree ship that's causing buyer's remorse, but I'd assume it was a Premium paid for with Doubloons or some other special currency.

In that case, if you have 1 battle or less and want to return it, then DEFINITELY don't sell it for a handful of Credits.

about 3 years ago - Boggzy - Direct link

@tangofan

I believe something along those lines has been discussed. I’m not sure where it ended up.

I’ll keep my ears peeled.

about 3 years ago - Ahskance - Direct link

When an account to reversed to an earlier time.

When an account gets rolledback a day, everything that happened during the day disappears from the account and it goes back to how it was at the start of the day.