[2020] WGC will haunt me till I die.

Is your client from the old launcher? Or do you have the old launcher on your computer somewhere? The only reason i could see for that to pop up is because of that.

-Hapa

Also, for the naysayers:

Aloha,

1: WGC and the legacy launcher are different software pieces. Supporting them both takes resources, even on maintenance. What's worse, it takes pretty precious and critical resources of Release and Release QA teams to deploy every update to the Legacy Launcher and WGC. Less update instances to deploy = less chance of issues slipping through.

2: When we first introduced WGC as an option, it was pretty buggy, it lacked some good functions etc - it was in Alpha/Beta actually. And a lot of people used the legacy because it WAS better. But that was YEARS ago. Before we announced forced migration (a few months ago) there was only a few percentage of users on legacy launcher - the overwhelming majority of players migrated already.

3: If you don't want to play other WG titles, that's fine, sure, you play only WoWs. But even then in WGC you have things like multi-account support and automatic WGCheck gathering (very good for reporting tech issues to CS). Doing those things manually and having to put that in a legacy Launcher for only 3-4% of players? Sorry, it's super inefficient and would not be the right thing to do. Moreover, as WGC is the WG platform at the moment it's the uniform way to deliver our games company wide, there are much higher chances for new features to appear there. And until the migration WoWs, to my knowledge is the ONLY WG title that is on the legacy launcher.

As for some, that have more interesting thoughts on the WGC about big brother spying on you or WG mining bit coins. Seriously?

WG is a big international company. We are fully compliant with ALL local and international laws and regulations where we operate, including EU and NA. Even if you for some reason (which I find personally offensive) think that we, WoWs team or WG as a whole want to spy on you or hack your PC, don't you think the risks of facing international courts and ban of our products in all big game markets and the huge scandal in the industry would stop it before anything like this was remotely thought of? With all the GDPR and other privacy laws being enforced even on giants like Google? We share all our compliant and legal information on the WGC publicly - it says what it does and does not. And let me assure you, the company makes revenue by making games, NOT by spying on you or placing malicious code on your computer. We do not care about your browser history.

Bypassing and "working around" using the launcher may work for now, but when your client has issues, you crash or have other problems, this will only be your fault.

-Hapa

TBH, what I would do is uninstall any instances that are loaded from the old launcher.

-Hapa

Well that was what I was getting at originally, removing the legacy launcher YES should fix the issue!

Hey Guys,

I think it's more about if you like WGC or not. In that case, let's move this discussion to another department. I'm here trying to help players fixing any issues they might have to play the game.

Ok folks. I don't see any specific complaints regarding WGC. If you want to leave some feedback for Hapa, he'll be happy to hear your thoughts ( or is he?). Let keep this section for those who have technical issues or need some help.

Not exactly. It's actually old launcher and not WGC. It prompts that due to the fact that WGC currently is the only way to download and install updates. If you have any issues installing WGC or Downloading updates via WGC - Support is here to help you.

I checked your tickets And I can see that CS responded back to you with instructions. Please check your tickets and follow them. Let me know if you still have any issues.

Fair point. I see that you haven't submitted any tickets regarding that. I'd ask you to fix that. If support won't be able to resolve it for you I can collect all diagnostical information and send it over to WGC devs.

A ticket and WGC report attached to that ticket

Also, retiring old launcher. It served us well.

In 99% of cases it's not required. You can simply import game files to WGC and play as usual.

@Gaelic_knight I reviewed the ticket. Please be patient. You actually provided a screenshot ( same as in this thread) only later today while 2 other responses were only generic negative feedback with 0 details. In order to resolve any technical issue, there's always some additional diagnostical data needed. To be honest, that why I have that remind about WGCheck report is an essential part to handle your ticket.

I totally understand your frustration but at least give them the ability to help you.

Guys,

Once again, if you have any issues with WGC please work with CS to resolve it.