over 2 years ago - Ahskance - Direct link

Chat bans can occur in one of two ways.

1) You've repeatedly said words that even folks in another country realize aren't things folks should say. Why? Because folks in another country helped create the word-list of things you should not say.

Take note of that. Try to not say things that are obviously not ok.

2) Someone reported you directly and a Customer Support rep personally looked into the situation. If they decided it needed to happen, that's a person saying to you, "This is a problem. This is not ok."

Take note of that. Try to not say things that are obviously not ok.

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As for coming onto the forums and expecting folks to cheer your behavior... you won't find it. People don't want to read garbage in chat.

While you may feel in your heart that your one innocent line from your OP couldn't be the straw that broke the camel's back... you're correct. Chat bans issued from living representatives or an automation-assisted system need more to go on before enacting anything.

So, in short.

Don't be a jerk in chat, and you'll be amazed to find that chat bans don't happen.