over 2 years ago - Ahskance - Direct link

Thank you for sending in a Ticket with a Replay on this. Stuff like that doesn't belong in our game.

As for the name/shame, bandwagon'ing against someone can feel good to the outraged, but it's a really bad practice to get into as a community. It teaches people to rip into other folks.

It might be with a reason that seems extremely justified, but it's still a problem so we can't allow that to be the way of things.

over 2 years ago - Ahskance - Direct link

Please send me your Ticket number and the replay in a DM. It sounds like it was assumed you were saying the player was low skilled or "using a bot".

I can look into it.

I realize some forum veterans have written off the Ticket system a while ago, but I'm making a very strong push to remind people that it's important. If you have issues with Tickets, please Direct Message me so I can be work on making sure everything is working correctly.

over 2 years ago - Ahskance - Direct link

That's not something that we're allowed to disclose. Rather than repeat a conversation I just had on the topic, please head over and read this in this thread.

The topic of "Why can't we be told what happens?" starts a bit earlier on, but this should drop you in at a relevant point to start reading and receive the info you're looking for.

over 2 years ago - Ahskance - Direct link

I responded to this in a previous thread. There are several replies which go into the topic.