over 1 year ago - Ahskance - Direct link

This forum is frequented by Community Managers and general staff. If you're looking for straight technical assistance at a higher level, you need to contact Customer Support.

This should be the link you would need: https://na.wargaming.net/support/en/products/wows/help/31265/31269/31270/

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If you've already reached out and were not able to receive the information you were hoping for, please keep the Ticket open and continue to work with Customer Support.