devtrackers.gg
Hello, everyone!
Update 12.4 is here, so please provide any bug reports you may encounter here.
If you're fairly certain you've encountered a bug, we'd like to encourage you to submit it to the Game Support section of the WoWs ticket queues, within a section where bugs are asked for, or to create a post within this sub-forum.
Remove your mods and try again before sending in a bug report as mods tend to be the culprit. YES we know we have made it automatic, but we state this anyways as sometimes players will find a workaround.
DO NOT just move your old mods into the new mods folder, make sure they are updated!
I do ask that you please provide any and all information that you can when reporting an issue.
***Please follow the format below***
Issue: This is where you should explain the problem that you're having. Expected Result: Tell us what should be happening. How to Replicate: Give us examples on how to reproduce this bug. Screenshots/Replay/Supporting Info: Screenshots and Replays go a long way, so having this ready to go will really help.
Just some friendly reminders of what a bug is NOT:
An aspect of game design that you disagree with ("This ship needs to be buffed" "That ship needs to be nerfed" "The ocean is the wrong shade of blue")
Items that you feel are missing from your account (almost always this is a problem with your payment method for premium stuff or an interface confusion for the rest)
Historical Inaccuracies
Issues related to your installed mods. - Remove your mods, if you have any, and try again before sending in a bug report as mods tend to be the culprit.
We reserve the right to add to this list.
For each support ticket, please make sure to attach WG Check tool report to those tickets! That will help us to better understand the nature of the issue you're experiencing.
Additionally, we have created new feedback channels in our official Discord server. Feel free to join the server and leave your feedback there as well: https://discord.com/invite/wows