Hello folks, I want to try and shed some light on what Sub_Octavian did and didn't do.
Sub_Octavian headed up a team which we call GPI (Global Player Interaction). Their job is... to act like the nerve center of our company. They connect all the different limbs together by passing messages and information. While yes, emails and meetings can do that, our structure allows us to have a section of the company which keeps its finger on the pulse at all times.
As such, what he did was incredibly important, but there really were several aspects of situations which weren't his ideas or the product of his personal desires/vision.
We (the community management teams) communicate your Feedback to GPI and then they convey it to the Development Designers (coders and gameplay designers). When we have particularly pointed or specific feedback that can help our designers to isolate and correct issues. That's not always the case, though... even situations where something needed attention such as the Zao, FDR, and the Petro. It cannot be stressed enough how extremely busy everyone is, so finding the time to slip in design efforts here and there are remarkably tough. GPI does a herculean effort to keep all the limbs informed.
Sub_Octavian did point out situations where he felt he could have done better. Please understand that under the workload that we go through, everyone can and will make mistakes. We do the best we can to avoid them, but high pressure positions are High Pressure Positions. Please at least try to keep this in mind.
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There is no requirement to admire our employees or to agree with things you actively disliked, but please keep this conversation civil. Employees are people too and people must be respected on this forum.