Sorry for the delay in getting back to you. We had some technical issues and many of our agents were unable to work on the tickets. All services are now restored and agents should answer your concern. If you have any issue please let me know.
Actually, the last reply is the correct one.
Currently only veterans and active military can benefit from Id.me in WoWs. In World of Tanks there's no such limitation.
We always working on improving rewards that players can get simply by linking their accounts for Id.me.
The very first response was not correct and it was our fault.
As for SMS messages rewards you referred to the old article that can be accessed by direct link only and reference to the temporary event from last year and it's not active at the moment.
Any feedback you have regarding CS forward directly to me. There are people working on the tickets and they can make a mistake sometimes especially. That's why I'm here for - so you could voice if there were any issues with your tickets so we could work on them and fix them.
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