I can understand your perspective, and It's unfortunate you feel this way because I'm afraid that isn't reality. Anyone working in this industry knows people enjoying games spend money and there are quite a few folks who spend a good chunk of their day every day reading player feedback. That feedback is absolutely crucial to our development and process, but it needs to be paired with data and a decision made based on both.
Folks we've definitely seen concerns today about whether we are listening. We are, always. We may not respond to everything, nor make the change you wish but the team has proven time and again it will iterate where necessary and if something doesn't work in testing ,change it. A great example of this is the plane preparation time announcement we made yesterday. This change did not perform as the team liked, and was removed from the update in lieu of different adjustments.
If you don't like something, tell us about it but give us reasons why. We're open, available, and here.