about 3 years
ago -
Ev1n_NA
-
Direct link
Sorry about that. This activity was apparently related to a bug where some accounts received multiple instances of compensation for completing the current Dockyard (multiple invoices of 16k). Our system initially flagged a list of accounts with invoices with the same characteristics and doubloons were debited, then the team worked through that list, verified the transactions and re-credited those that were correct. Nothing else on your account should be affected nor should this situation reoccur. As far as i understand the bug was isolated to a few accounts and the team are working on it.
Best,