over 2 years ago - Ahskance - Direct link

If people are deliberating griefing your ability to play, please submit a Customer Support Ticket with a Replay.

Team Damage has been removed from our game, so deliberate behaviors like that which are repeated will need to be sanctioned through Customer Support.

over 2 years ago - Boggzy - Direct link

He's not kidding - it's against the EULA to intentionally grief an allied player's game by trying to pin them and prevent them from playing.
Send a CA ticket with a replay and include that the NA CM's suggested it.

over 2 years ago - Ahskance - Direct link

We have spent a lot of time and effort working hand-in-hand with CS to make sure that problems are addressed and can be believed in by players. We might be able to make an article, devblog, or video about it someday, but that's not in the cards right now. However, I can assure you that CS does matter and making a Customer Support Ticket absolutely matters. Customer Support is the process for dealing with behavioral issues in our game.

After you make the Ticket, please send me the Ticket number so I can stay informed on it.