Hi there,
If you're still having trouble, please get in touch by making a ticket here:
https://formcrafts.com/a/ed-mainmenu
And we will sort you out! :)
- CMDR Zenit
Hi there,
If you're still having trouble, please get in touch by making a ticket here:
https://formcrafts.com/a/ed-mainmenu
And we will sort you out! :)
- CMDR Zenit
I'm sorry to hear you've had trouble with the game!
You can reach our customer support team via the following link and we can take a look for you:
https://customersupport.frontier.co.uk/hc/en-us
~ Viking
Hi there,
If you're experiencing any issues at present after the recent maintenance, please do reach out and the team can assist: https://customersupport.frontier.co.uk/hc/en-us
~ Viking
Hi there,
If you're experiencing any issues at present after the recent maintenance, please do reach out and the team can assist: https://customersupport.frontier.co.uk/hc/en-us
~ Viking
Hi there,
If you're experiencing any issues at present after the recent maintenance, please do reach out and the team can assist: https://customersupport.frontier.co.uk/hc/en-us
~ Viking
Hey CMDR,
Please send us a support ticket via https://customersupport.frontier.co.uk/hc/en-us/requests/new and attach a DxDiag report in your ticket.
- Ikaros
Hi there,
I'm sorry to hear you've had trouble with the game. Do get in touch with the team via https://customersupport.frontier.co.uk/hc/en-us and we can take a look.
~ Viking
Hi there,
Sorry to hear you've run into an issue! If you get in touch via https://customersupport.frontier.co.uk/hc/en-us the team can take a look.
~ Viking
Hi there! Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into this with you :) - Support Agent Nova
Hi there! Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into this with you :) - Support Agent Nova
Hi there! Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so we can look into this with you :) - Support Agent Nova
Hi there,
Please get in touch with our support team via: https://customersupport.frontier.co.uk/hc/en-us and the team can take a look at any issues you may be facing.
~ Viking
Hi there,
Please get in touch with our support team via: https://customersupport.frontier.co.uk/hc/en-us and the team can take a look at any issues you may be facing.
~ Viking
Hi everyone!
Thank you so much for your patience while we looked into this, and for providing us with additional info in your tickets.
We experienced a brief connectivity issue resulting in the 'Scarlet Krait' error for a number of players, but this should now be resolved.
If you're able to do so, please relaunch your game!
If you're still having issues though, please do get in contact again via ...
Read moreHi there! We're aware that several players are experiencing the Scarlet Krait error and are investigating this currently. We hope to have this resolved as soon as possible.
We appreciate your understanding and patience with this :) - Support Agent Nova
I sent one more for you.
Thank you very much!
~Nebula
Hi there!
I'm sorry to hear you've run into an issue there.
Could you all pop us over a ticket (via https://customersupport.frontier.co.uk/hc/en-us/requests/new ) if you're able to? Just so we can take a closer look into this!
~Nebula
Hey CMDR,
If you haven't already, please send us a support ticket via https://customersupport.frontier.co.uk/hc/en-us/requests/new
- Ikaros
Hi there, I'm sorry to hear about this!
Please could you pop us over a ticket (via https://customersupport.frontier.co.uk/hc/en-us/requests/new) so we can take a look into this with you?
Thank you!
~Nebula
Hi there,
Please submit a ticket to the Customer Support team via https://customersupport.frontier.co.uk/hc/en-us/requests/new - they'll be able to review your details and assist.
-Umbra