about 2 years ago - Ubi-Keo - Direct link

Hi @BrolyJ3bus apologies for the a late response.

I'm also sorry to hear that you are still experiencing issues with your Xbox Series X controller.

Can you please ensure that all USB devices are unplugged apart from your mouse, keyboard and controller. I would also recommend going through the PC troubleshooting steps in our support article and then try launching the game again.

If the issue still persists do you have a standard mouse and keyboard that you could plug in to try and see if that makes any difference?

about 2 years ago - Ubi-Perseids - Direct link

@BrolyJ3bus Thanks for trying those steps, and I'm sorry to hear that the issue has persisted. Are you able to provide a video showing that the camera moves up to the sky when you move forward, and down to the ground when you move backward? It would also be helpful to see the issue with the cursor appearing as you described. Once you have the video, you can upload it to a website like YouTube or Google Drive and share the link with us here. We can then pass this along to the dev team to get more info about this. Thank you!

about 2 years ago - Ubi-Keo - Direct link

Hi @BrolyJ3bus thanks for the update. I'm pleased to hear that you discovered the cause of the issue and resolved it.

As the issue is resolved I will now lock this thread.