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I have try to preorder Assassin Creed Valhalla, and the paymnet was showing as failing, and then i decided again and also same result. Now out of curiosity i went on my bank acount and show that the paiment was made twice but i did not get nothing. I have try to preorder the Ultimate addition. Now due to this missfortune please cancel the pending that is twice of £91.99 and refund the money. If you need like any other information please contact me and will provide it.
I got an asnwer from Ubi-Slam @ Ubisoft Support:
"I understand that you have tried pre-ordering Assassin's Creed Valhalla, but your payments are showing as failing, yet you were charged for your attempts.
Unfortunately, the system does not show any order placed from your account. In order to have a closer look, please provide us with the following details:
- The amount you have been charged
- Date of the transaction
- Transaction ID or Invoice ID.
Please also provide us with a screenshot of the order, in your order history on the Store page."
And i did provide all what he ask but seriosly, i whant to preorder the game but i whant my problem to be solve, like is any other GM/ Admin here that can help me Please!
Please help me!!!!
I got an asnwer from Ubi-Slam @ Ubisoft Support:
"I understand that you have tried pre-ordering Assassin's Creed Valhalla, but your payments are showing as failing, yet you were charged for your attempts.
Unfortunately, the system does not show any order placed from your account. In order to have a closer look, please provide us with the following details:
- The amount you have been charged
- Date of the transaction
- Transaction ID or Invoice ID.
Please also provide us with a screenshot of the order, in your order history on the Store page."
And i did provide all what he ask but seriosly, i whant to preorder the game but i whant my problem to be solve, like is any other GM/ Admin here that can help me Please!
Please help me!!!!