Original Post — Direct link

There is not accessible opal in Ireland, Port Auley. (xbox)undefined

9 months ago - Ubi-Borealis - Direct link

Hello there!

Thanks for reporting this stuck opal to us. I wasn't able to collect this opal in my own game either 😖 I've passed your reports along to the development team so they can take a closer look at this.

Thanks! 😊

8 months ago - Ubi-Borealis - Direct link

Hello there!

Thanks for your report, @BAS68WILT! The development team are aware that this Opal cannot be collected. I've checked in on the investigation, and it looks like they intend to resolve the issue with the Opal at Port Auley in a future update. Once we have more definite information, we will let you all know within this thread and in the News & Announcements forum.

@Kormac67 & @cavveman - Thank you for letting me know that the Opal at Ui Neill's grave cannot be collected either. I've passed this information along to the development team so they can take a closer look at this one as well.

If you find any other Opals that cannot be collected, please don't hesitate to let us know so we can investigate further.

Thanks! 😊

8 months ago - Ubi-Keo - Direct link

@basel19751224 Thanks for reporting these. I can confirm that these have already been reported and the development team are currently investigating.

8 months ago - Ubi-Keo - Direct link

@basel19751224 You're welcome 🙂

8 months ago - Ubi-Borealis - Direct link

Hello there!
 
I'd like to reach out to you all with an update. I'm happy to announce that the development team intend to deploy a fix for the missing Opal in Port Auley in TU 1.2.2. This update will be deployed 15 June, 2021 at 2 PM CEST / 8 AM ET.
 
If you are still encountering issues when collecting Opals in Ireland following TU 1.2.2, please don't hesitate to update this thread so we can take a closer look. Please include a video that shows the following:

  • You have the latest Title Update installed on your platform. You can view this information in the opening game menu in the bottom right-hand corner.
  • The location of the Opal you are unable to collect.

 
Additionally, please ensure that you have an up-to-date save uploaded to the cloud. We can then pass these reports to the development team for further investigation.

The development team are aware of the uncollectable Opal in Ui Neill's Rest, and intend to deploy a fix for this issue in a future update. As soon as we have more information to share about this fix, it will be shared within this thread.
 
Thank you! 😊

23 days ago - Ubi-Borealis - Direct link

Hello there,

As we have had no reports of this issue with collecting Opals persisting in game following the release of TU 1.3.0, we will now be locking this thread.

If you encounter any further trouble with collecting Opals, please don't hesitate to create a new thread so we can investigate further.

Thanks! 😊