Original Post — Direct link

I can confirm that this patch is almost useless! It gives 0 performance boost and it didn't fix CTD which is just HORRIBLE!
I really like to support this game by purchasing items in Helix store and i already did it, but why you can't fix those CTD?
I know you have testers but what they do?

This game is bugged, because this is only one game for me which is crash all the time! Every other single game works perfect except this one!

With all respect to your dev team, this is unacceptable! I can undesrtand everything like flickering textures, problems with LOD etc., but not when game crashing to desktop all the time.

PLEASE FIX CTD IN THIS GAME!






almost 3 years ago - Ubi_Plush - Direct link

Hello @S7igma957. I understand you've had ongoing CTD with Assassin's Creed Valhalla - particularly when Eivor is in the England regions. As suggested by @Ubi-Keo , let me know what steps you completed from the pc troubleshooting guide. I'll be happy to create a support ticket for you if more in depth troubleshooting is required.

almost 3 years ago - Ubi-Keo - Direct link

Hi @SeraphielXII @s7igma957 I am sorry to hear that you are experiencing frequent crashes in Assassin's Creed Valhalla.

I have created you both a support case so our Customer Support team can investigate further and provide you with more troubleshooting. You will receive an email explaining how to access your support case and what additional information we require from you.

almost 3 years ago - Ubi-Keo - Direct link

@s7igma957 @SeraphielXII You're welcome.

Hopefully our Customer Support team will be able to identify the cause of the issue and help you to resolve it.

almost 3 years ago - Ubi-Keo - Direct link

@S7igma957 If Customer Support exhaust all troubleshooting then they will escalate it for further investigation.

Hi @nk_jtr I'm sorry to hear that you are experiencing crashes when opening the map.

I can confirm there is a known issue on PC when opening the map the "M" key or the ";" key since the 1.4.1 update, this is being investigated. If you are using either of those keys to open the map then could you please try remapping it to another key then try again.