Ubi_Plush

Ubi_Plush



19 Mar

Comment
    Ubi_Plush on Support Forums - Thread - Direct

@tomius777 Greetings and thank you for the report.

In this situation, I recommend the steps in our PC troubleshooting guide. This comprehensive process can help to resolve the crashing issues you describe.

Let me know if you see any changes.

Comment
    Ubi_Plush on Support Forums - Thread - Direct

@XBL_Laberbacke thank you for the assistance.

@thwei00 let me know if you experience any further issues!

Comment
    Ubi_Plush on Support Forums - Thread - Direct

Hello @Zuzko. In this situation, I recommend the steps in our PC troubleshooting guide. You may have done a few of these already. If you are still having issues, please list the PC specs in your reply so I can better assist.

Example: Windows 10 Home 64-bit (10.0, Build 16299). Intel Core i5-8350U CPU @1.70 GHx (8 CPUs). 8192MB RAM. NVidea GeForce GTX 970

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    Ubi_Plush on Support Forums - Thread - Direct

Hello @fernishere. Thank you for the report. Are you able to reproduce this on a different save file? Any video clip of the glitch would be appreciated to help us investigate.

Comment
    Ubi_Plush on Support Forums - Thread - Direct

@mike257r Hello and welcome to the forums. Thank you for the report. The game team is aware of this issue and are investigating. Please confirm that you have uploaded a game save to the cloud and I will add this in my report.

Comment
    Ubi_Plush on Support Forums - Thread - Direct

Hello @Moosee-_ Welcome to the forums. In this situation, I recommend the steps in our PC troubleshooting guide. Let me know if you see any changes!

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    Ubi_Plush on Support Forums - Thread - Direct

@goosehead007 Greetings and welcome to the forums. You should be able to hand these medallions into Hytham. Have you completed the "Poor Fellow Soldier" quest as well?


02 Mar

Comment
    Ubi_Plush on Support Forums - Thread - Direct

@iamtriad330670 Thank you for checking with us. Please make sure a game save has been uploaded to the cloud. After this, you can unlink the Xbox profile and relink it from the account managements page.

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    Ubi_Plush on Support Forums - Thread - Direct

@morsabalto888 Hello. The Complete edition is available for pre order and will be officially released March 10.

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    Ubi_Plush on Support Forums - Thread - Direct

@moonrakerb Thank you for uploading the game save. I have forwarded this file to the relevant team who are investigating this issue. Stay tuned to this thread and the News and Announcements page for future announcements 👍...

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Comment
    Ubi_Plush on Support Forums - Thread - Direct

@ninitex Welcome to the forums. I'm glad to hear you enjoyed the game over the free weekend. However, I can understand the frustration having now purchased the game and experiencing multiple crashes.

I want to clarify that the most recent game version is TU 1.5.0. Please make sure you have this installed. In addition, updating drivers can help resolve crashes, so I recommend going through the steps in our PC troubleshooting guide. I realize you may have completed some of these already, but let me know if you see any changes afterwards.

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    Ubi_Plush on Support Forums - Thread - Direct

@jameslogan491 Hello. Thank you for the report.

Would you clarify the specific runes you do not see available in Pierre's shop?

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    Ubi_Plush on Support Forums - Thread - Direct

@bielik01 Hey there. Thank you for the video clip. It looks like the camera moves to the right of Eivor despite having the off-centered camera option deselected. Is that correct? Further, are you only experiencing this when Eivor is mounted?

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    Ubi_Plush on Support Forums - Thread - Direct

@prof3cy87 @Shortyyyy12 Greetings. I'm sorry to hear that you have been unable to speak with Vagn in Assassin's Creed Valhalla. Would you clarify if Vagn is not appearing in game, or are you stuck in a d...

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Comment
    Ubi_Plush on Support Forums - Thread - Direct

@iTzI3OBBY Greetings. As suggested by @Reiner_Miller, please adjust the level scaling and let me know if this issue continues.

Make sure a game save is ...

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Comment
    Ubi_Plush on Support Forums - Thread - Direct

@demon66616 hello and welcome to the forums. I am sorry to hear about the missing progress in Assassin's Creed Valhalla.

The available saves will be tied to the current Ubisoft account you are logged into.

Comment
    Ubi_Plush on Support Forums - Thread - Direct

Hey @busterkeaton19 welcome to the forums.

Are you also seeing this behavior when using Nvidia GeForce experience? I also recommend running Valhalla as administrator before adjusting the settings. Let me know if you see any changes.


01 Mar

Comment
    Ubi_Plush on Support Forums - Thread - Direct

@d-warrior I'm sorry to hear this issues continues. Would you specify your power level and the those of the enemies you encounter in Francia?

Comment
    Ubi_Plush on Support Forums - Thread - Direct

@domynique90 I understand the frustration. You can attempt to load a previous save to help resolve this. However, a game update will have bug fixes for quests in Suthsexe and other known issues.

I recommend our connectivity troubleshooting for PS4 as well.

Comment
    Ubi_Plush on Support Forums - Thread - Direct

@Oakenjoe hello and welcome to the forums. I'm sorry to hear about this poor experience playing Valhalla. Would you clarify the platform you are playing the game on?

I would also like to know what specific quests are continually changing for you. I look forward to your response.