devtrackers.gg
helix and reward items are not on the downgrade list for the forge.
is this intentional?
i hope these itrems will be downgraded so that crafting materials can be returned.
helix and reward items are not on the downgrade list for the forge.
is this intentional?
i hope these itrems will be downgraded so that crafting materials can be returned.
Hi @jololi I can confirm that this is working as intended.
When you obtain those items they are already upgraded and no crafting materials have been used to upgrade them, therefore they cannot be downgraded to earn free crafting materials they can only be upgraded if possible.
@jololi Thanks for reaching back out to us! To confirm, are you upgrading your purchased weapons many times after redeeming and do not see an ability to downgrade? If you are interested in a downgrade option immediately after redeeming your Reward I apologize that it is working as intended to be unable to downgrade.
@jololi yes please, if you can provide a video as an example that would be great, thanks.
I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the URL link into this thread.