Original Post — Direct link

After Infinite Sleep loop - Hotfix LIVE was deployed whenever I come to Dublin, everyone in Dubgaill Landing is laying dead on the ground.

over 3 years ago - Ubi-Nacho - Direct link

@bielik01 Hi!

Sorry to see that the Dubgail Landing NPCs are dead upon arrival. If you could follow these PlayStation 4 troubleshooting steps, this could improve your load times too:
https://www.ubisoft.com/help?article=000060522

If these have been completed and the issue persists, please reach back out to us!

over 3 years ago - Ubi-Nacho - Direct link

@bielik01 Hi!

Sorry to see that the Dubgail Landing NPCs are dead upon arrival. If you could follow these PlayStation 4 troubleshooting steps, this could improve your load times too:
https://www.ubisoft.com/help?article=000060522

If these have been completed and the issue persists, please reach back out to us!

over 3 years ago - Ubi-Nacho - Direct link

@bielik01 Hi!

Sorry to see that the Dubgail Landing NPCs are dead upon arrival. If you could follow these PlayStation 4 troubleshooting steps, this could improve your load times too:
https://www.ubisoft.com/help?article=000060522

If these have been completed and the issue persists, please reach back out to us!

over 3 years ago - Ubi-Borealis - Direct link

Thanks for trying those troubleshooting steps for us, @bielik01.

As we're both PS4 players, I took a look around Dubgaill Landing in my own game, and all enemy NPCs were up and alive as normal for me 🤔 I've shared your report with the development team so they can take a closer look at this. Thanks for taking the time to include a video as well. If we require any additional information from you, we'll reach out within this thread.

In the meantime, please keep an eye out for future updates within the News & Announcements forum.

Thanks! 😊

over 3 years ago - Ubi-Borealis - Direct link

Thanks for the kind words, @bielik01! I've already let the development team know you have a save available in the cloud, so they should be able to check it out 🙂 Thanks for confirming that you have one available for them to take a closer look at!

about 3 years ago - Ubi-Mark. - Direct link

Hello @bielik01,

Thank you for sharing this with us! I'm glad that the issue has been resolved for you. Happy gaming and if you have any additional questions, please let us know!

about 3 years ago - Ubi-Borealis - Direct link

Hello there @bielik01!

I'm sorry to hear that the dead NPCs have returned to Dubgaill. The development team have been taking a closer look at your report and would like some additional information from you.

The team would like to know if you fully cleared Dubgaill Landing prior to originally returning to England, or if these NPCs were dead prior to you taking part in the quests in this area? If you can provide us with as much information about your experience with Dubgaill Landing prior to encountering these dead NPCs, this could be helpful for further investigation.

I've also requested for the team to take a look at your updated cloud save.

Thanks! 😊

about 3 years ago - Ubi-Borealis - Direct link

Thanks for clarifying that information for me, @bielik01. I'll add this update to your report to the development team.

I've merged @victoruchiha82's thread into this ongoing thread as well. If you're able to let us know if you fully cleared Dubgaill Landing prior to originally returning to England, or if these NPCs were dead prior to you taking part in the quests in this area, that would be helpful for the ongoing investigation.

You mention that since the release of Siege of Paris, they don't respawn. Does this mean you've found them respawned in Dubgaill Landing previously?

Thanks! 😊

about 3 years ago - Ubi-Borealis - Direct link

Hello there @victoruchiha82!

Thanks for sharing your report regarding Dubgaill Landing with us. Would you be able to provide some more information from your experience?

  • Can you let us know if you defeated every enemy during your first visit to Dubgaill? Or were they already dead when you arrived?
  • Have the enemies in Dubgaill respawned and then died again without combat? Or have they been dead since you first fought them?
  • Are you still able to interact with the bodies, if necessary, or have you been unable to interact with them during Avenge quests?


Thanks! 😊

almost 3 years ago - Ubi-Borealis - Direct link

Hello there @bielik01!

I apologise for the delayed response. Thank you for continuing to update this thread with your additional findings regarding the dead NPCs in Dubgaill Landing.

Just to let you know, I've deleted the post wherein you shared you case number for your own security. Case numbers are considered to be private information, so I would therefore ask you to avoid sharing these within the public forums.

As mentioned by my colleague @Ubi-Keo, the development team has looked into your report further and while we are unable to offer you a fix for this situation at this point in time, it shouldn't impact your ability to progress through Wrath of the Druids.

Should there be any new developments and if we require any further information from you, then we would reach out to you within this thread. In the meantime, if you require support with anything else, please don't hesitate to contact us.

Thank you 🙂