Original Post — Direct link

I just recently spent Dream tokens on the complete Death Jarl armor set from the Forgotten Saga add on. It looks like the body armor disappeared and the helm doubled. To ensure I wasn't going crazy, the store has no more armor inferring that I did purchase all gear and also double checked my armory and confirmed that NO Death Jarl body armor exists.

How do I recover the body armor? Who else has had this issue?

5 months ago - Ubi-Desklamp - Direct link

Hello @BlueShepBear57!

To start I'd try doing these steps that will hopefully force your missing Death Jarl gear to show up, but if that doesn't help then please get us some images showing both the duplicate helm, as well as your torso armor collection showing that the Death Jarl torso piece isn't there!

5 months ago - Ubi-SleepyGoat - Direct link

Hey there @BlueShepBear57

I am marking this as spoilers, but the way you get the chest piece of the Death Jarl gear set is not through purchasing it like the other parts.

spoiler

If you have already done that, and definitely had the chest piece in your inventory before, please let me know.

The duplicate helmets issue is something our development team is currently aware of, and I have added your example on that to our investigation of the issue!