about 3 years ago - Drennon - Direct link
Hello,

Please take a look at our support guide - https://support.secondextinctiongame.com/hc/en-gb/articles/360016921920-Game-is-crashing-or-won-t-load

If you need additional help, then please create a new support ticket by clicking "make a new request".

We are actively investigating issues why the game can be shown as "running..." on steam, but never launch. We hope to push this out in a future game update to all users effected.
about 3 years ago - AndrewT - Direct link
Please go here:

The latest supported Visual C++ downloads

This article lists the download links for the latest versions of Visual C++. support.microsoft.com support.microsoft.com And run the x86 and x64 installers there.

If that doesn't help, then try this Windows repair tool:

Use the System File Checker tool to repair missing or corrupted system files

Describes how to use the System File Checker tool to troubleshoot missing or corrupted system files in Windows 8.1, Windows 8, Windows 7 or Windows Vista. support.microsoft.com support.microsoft.com
Good luck!  
about 2 years ago - Dana - Direct link

Hi @Micus

Please make sure you check the integrity of the Steam files to make sure that none of them have been corrupted.
You can check this by right clicking on Conan Exiles in Steam, selecting properties, local files, verify integrity of game files.

Hope this helps!

about 1 year ago - Ubi-Keo - Direct link

Hi @SPARKZBLACK I'm sorry to hear that the troubleshooting has not helped.

To confirm does the splash screen appear or does nothing happen at all when you try launching the game?