AndrewT

AndrewT



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    AndrewT on Support Forums - Thread - Direct
purpalyo1234 said: I have no knowledge of what the Steam SM or AppData SM is though.
That is just a reference to the two game folder structures I detailed in the previous lines. The point being they need to be completely gone or empty before the reinstall.  

Yesterday

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    AndrewT on Support Forums - Thread - Direct
What missing DLLs are these please?

Has this game ever worked on this computer?Or never yet?  
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    AndrewT on Support Forums - Thread - Direct
If there are no logs then the game is not even attempting to start. Which is more likely a launcher or Linux issue.

What happens if you run ./stellaris from a command line in Terminal?  
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    AndrewT on Support Forums - Thread - Direct
PadwiseGamgee said: No - If I run that, then Steam still opens up, the launcher opens and I get the same issue.
Running the .app files directly from Finder does not start the launcher. Did you perhaps do it on a desktop shortcut or something like that?  
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    AndrewT on Support Forums - Thread - Direct
That seems to be saying that library needs to be installed or updated. It wouldn't surprise me if CK3 needed a newer one than Stellaris.

error while loading shared libraries: libtinfo.so.6 (4368868)

Installing SAS 5.1 on Linux versions that do not have ncurses-lib version 6.x, such as RHEL 7.x produce the following erro... Read more
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    AndrewT on Forums - Thread - Direct
Not a tech support issue so moved to main forum. If the community agrees it's likely to be a bug, post in Bug Reports please.  

04 Dec

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    AndrewT on Support Forums - Thread - Direct
Please do a full **clean** re-install of Steam and game:

- move any valued save games elsewhere
- "uninstall" in Steam-CK3
- exit the Steam app entirely
- manually delete both the Steam/SteamApps/common/CK3 AND Documents/Paradox Interactive/CK3 folders
- delete everything in the Steam folder EXCEPT steam.exe and the SteamApps folder
- run steam.exe to rebuild all that
- re-install game in Steam, run a Steam Verify when done.
- add CK3.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

Good luck!  
Comment
    AndrewT on Support Forums - Thread - Direct
You are critically short of free space on your boot drive C: - Windows likes at least 10% free there. This means Windows could not swap out much in memory if it needed to, so your free paging file space cannot be used.

Whether that is related to this game problem I'm not 100% sure but it definitely needs to be addressed. See if you can move anything from C: to D: so there is, say, 20gb free on C: (10gb for extra swap space, 10gb for Windows' elbow room).


As to the game log: it stops just after the sound section, when Unity starts loading the game and its DLCs. I think we might try a clean reinstall:

- move any valued save games elsewhere; they are under
C:\Users\{UserName}\AppData\Roaming\Surviving Mars\{large number}\
- "uninstall" in Steam-Surviving Mars
- manually delete both the Steam/SteamApps/common/Surviving Mars AND C:\Users\{Username}\AppData\Roaming\Surviving Mars\ folders
- re-insta... Read more
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    AndrewT on Support Forums - Thread - Direct
So the launcher itself runs okay? These problems only start when you hit PLAY in the launcher (or run ./stellaris)?

Please attach here your Documents/Paradox Interactive/Stellaris/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/Stellaris/logs/ folder, attach here system.log , error.log , exceptions.log

Also in Steam please click on Steam-Help-System Info, and paste everything there into a text file and attach that here.  
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    AndrewT on Support Forums - Thread - Direct
If this crash is repeatable from that save file, this is very likely a game bug so we will not be able to address it here - it will need a code patch to fix.

Please make a new thread in Bug Reports and attach the save there for QA to look into.

Sorry for that problem!  
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    AndrewT on Support Forums - Thread - Direct
Can i get new copies of all these files please.

Please attach here your Documents/Paradox Interactive/CK3/pdx_settings.txt .
From your Documents/Paradox Interactive/CK3/logs/ folder, attach here system.log , error.log , exceptions.log  
Comment
    AndrewT on Support Forums - Thread - Direct
I'm not a developer so i have even less idea about such things than you do, I'm afraid. What I can say is POPS is the Paradox online services, so that is probably to do with logging into your Paradox account.

It seems you feel this is a game bug, although why it would affect you but not all Linux users with the same libc versions I'm not sure. By all means start a new thread in Bug Reports and post the details of your problem there, plus any crash dumps or logs you see.  
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    AndrewT on Support Forums - Thread - Direct
"vsync"={
version=0
enabled=yes
}

"refreshRate"={
version=0
value=144
}

Please disable Vsync and set that refresh rate cap to 60. Is that any better?  
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    AndrewT on Support Forums - Thread - Direct
Are you sure it is Steam doing that? Could you be subscribed to it in mods.paradoxplaza.com ?  

03 Dec

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    AndrewT on Support Forums - Thread - Direct
2023-12-11 11:16:09 [daemon] [ERROR] versions: downloading repo metadata: downloading repository metadata: Get ".asc": signing TTL received is too close to current time (threshold of 60 sec)
This error means your computer is not on good internet time, which confuses our servers. Go into the Date&Time control panel and make sure Set Time Automatically is ON. Then hit the Sync Now button.

Then run the game again, the launcher will probably update itself now.

Then try logging into your Paradox account in the launcher. If that works, can you get into MP in the game?  
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    AndrewT on Support Forums - Thread - Direct
purpalyo1234 said: I made one successful colony with no issue with all 3 DLCs, then when I started a new one, I found that my game would freeze without crashing randomly.
purpalyo1234 said: This has ha...
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    AndrewT on Support Forums - Thread - Direct
Hmmm. You might try a Disk First Aid from the Disk Utility in MaOS.  
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    AndrewT on Support Forums - Thread - Direct
Sorry, is this the launcher or the game crashing? I can't tell from that screenshot.

If the launcher: run the game ./stellaris in a terminal command line - does it start up then?  
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    AndrewT on Support Forums - Thread - Direct
What if you run ck3.app and hoi4.app directly from Finder, do they work then?  
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    AndrewT on Support Forums - Thread - Direct
This is just this one colony? If you start another new one you can play it okay?

Any mods in use?