AndrewT

AndrewT


Comment
    AndrewT on Support Forums - Thread - Direct
Yes, I saw those in your previous post. They are fine.

Can you answer the questions in my previous post please?

Did you try those settings changes?  
Comment
    AndrewT on Support Forums - Thread - Direct
I don't know what else to look at here I have to admit, without the logs we're clueless.

Did that updated launcher installer do anything? Let's see a new --pdxlDebug log from that please.  

Yesterday

Comment
    AndrewT on Support Forums - Thread - Direct
When you. say 'random' you mean that it crashes in one place,m you load up that save again and it does not crash there again, but carries on and crashes elsewhere?

Any mods involved?

Has this always happened, or it used to be okay?

Do you have a save that shows the problem fairly reliably?  

01 Feb

Comment
    AndrewT on Support Forums - Thread - Direct
Well, again, Steam MP and Nakama MP servers will use different IPs to each other.

The bottom of this page has links to the Steam IPs:
help.steampowered.com

Steam Support :: Required Ports for Steam

help.steampowered.com help.steampowered.com ... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
You don't need to. Just instal it from Steam and the latest update will be there automatically.  
Comment
    AndrewT on Support Forums - Thread - Direct
Please go here:
support.microsoft.com

Latest supported Visual C++ Redistributable downloads

This article lists the download links for the latest versions of Visual C++ Redistributable packages. support.microsoft.com And run the x86 and x64 installers there.

IF that doesn't help, Has the game ever run OK on this computer? Or never?

IF NEVER:
Install A... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
Has this always been the case since you've had the game? Or it was okay up to some point?

Is it right from the start of a new campaign? Or only after playing for a period, or only in mid or late game play?



Right click on ck3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.
Unload GeForce Experience if running.
Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, refresh rate 60.

Is that any better?  
Comment
    AndrewT on Support Forums - Thread - Direct
As the launcher runs, they are certainly there! You looked in both locations?

This should be an updated version of the launcher installer
https://launcher.paradoxinteractive.com/v2/paradox-launcher-installer-linux but that won't solve the problem that is preventing the launcher from updating itself.  
Comment
    AndrewT on Support Forums - Thread - Direct
Right click on ck3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.
Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, refresh rate 60.


If those don't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/CK3/pdx_settings.txt .
From your Documents/Paradox Interactive/CK3/logs/ folder, attach here system.log , error.log , exceptions.log  

31 Jan

Comment
    AndrewT on Support Forums - Thread - Direct
VardamirFR said: Hi, I have the same problem with the DLC Lions of the North and the Scandinavian Unit Pack. In game I have all missions and trees, but I don't have any units skins. Only vanilla skin troops. I tried to install the game twice, repare and verify steam. Nothing work. Can you help please ?

Thanks a lot,
What launcher version are you now on? It ought to be 2023.2 now.  
Comment
    AndrewT on Support Forums - Thread - Direct
In future please make your own fresh thread, thanks.

I see no issue in that dxdiag.
Please attach here your Documents/Paradox Interactive/Stellaris/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/Stellaris/logs/ folder, attach here system.log , error.log , exceptions.log


Does the game run from stellaris.exe okay?  
Comment
    AndrewT on Support Forums - Thread - Direct
2023.2 came out last night, I don't suppose that helped?  
Comment
    AndrewT on Support Forums - Thread - Direct
Has this always been the case since you've had the game? Or it was okay up to some point?

Is it right from the start of a new campaign? Or only after playing for a period, or only in mid or late game play?

Right click on ck3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.
Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, refresh rate 60.


IF that doesn't help, DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/CK3/pdx_settings.txt .
From your Documents/Paradox Interactive/CK3/logs/ folder, attach here syst... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
That looks like the launcher is stuck on 2022.9 , is that the version you see? It ought to be 2023.2 now.

There are also standard launcher logs in

  • $XDG_DATA_HOME/Paradox Interactive/launcher-v2/logs/ (if $XDG_DATA_HOME is set)
  • ~/.local/share/Paradox Interactive/launcher-v2/logs/ (if $XDG_DATA_HOME is not set)

Thanks.  
Comment
    AndrewT on Support Forums - Thread - Direct
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/CK3/pdx_settings.txt .
From your Documents/Paradox Interactive/CK3/logs/ folder, attach here system.log , error.log  
Comment
    AndrewT on Support Forums - Thread - Direct
Then it is not the current VPN issue I think.

In this folder are some .log files:
C:/users/{userName}/AppData/Local/Paradox Interactive/launcher-v2/
Please attach them here.  

30 Jan

Comment
    AndrewT on Support Forums - Thread - Direct
You haven't set ck3.exe to run as Admin also, have you? If so, undo that.

Otherwise, this may be a launcher issue that is currently being worked on.  
Comment
    AndrewT on Support Forums - Thread - Direct
I have just recently seen reports here of this only happening when a VPN is in use, in fact! No real idea why.

What launcher version shows ? Current is 2023.1.1 .  
Comment
    AndrewT on Support Forums - Thread - Direct
FYI neither our games nor launcher are supported on Fedora; Ubuntu only. Which may or may not be the cause of your problem.

Right click the game you're having issues with in your Steam library and add this in the "Launch Options" window:

--pdxlDebug

Start the launcher and the debug log will be automatically generated and located in one of the below locations

  • $XDG_DATA_HOME/Paradox Interactive/launcher-v2/logs/ (if $XDG_DATA_HOME is set)
  • ~/.local/share/Paradox Interactive/launcher-v2/logs/ (if $XDG_DATA_HOME is not set)
Attach those launcher logs here.


Do the game's launch from their executables okay? ./ck3 in the case of this game.  

29 Jan

Comment
    AndrewT on Support Forums - Thread - Direct
The developers of this game have decided to no longer support the game on the standalone Paradox Launcher, so no new patches or DLCs are available there.

You'll need to play it from your Steam library from now on.

Sorry about that!