Original Post — Direct link

Glitched for me too with the difference that the guy and the boad are not showing up. There are just the people who are talking about him at the harbor edge.

I play on PC with patch 1.0.4 installed.

over 3 years ago - Ubi-Baron - Direct link

@sicplagu3 Thank you for reporting this to us.

Do you have a Save before that you could try loading to see if the same thing occurs or if it's just in this latest Save?

over 3 years ago - Ubi-Baron - Direct link

@sicplagu3 Thank you for reporting this to us.

Do you have a Save before that you could try loading to see if the same thing occurs or if it's just in this latest Save?

over 3 years ago - Ubi-Baron - Direct link

@sicplagu3 Thank you for reporting this to us.

Do you have a Save before that you could try loading to see if the same thing occurs or if it's just in this latest Save?

over 3 years ago - Ubi-Woofer - Direct link

Hey everyone,

I split your posts off from the previous thread about this world event not completing correctly as the issue you are all describing is slightly different - that the NPC and/or boat aren't present or in the correct place in the first place. The aforementioned issue has been under investigation for a while, however I wasn't able to find any existing investigations relating to the NPC and/or boat being entirely missing from the start, and as such I'll be happy to look further into this with you all and get this issue investigated as well.

First of all, thank you for the images you have provided so far @sicplagu3. These will be helpful to the team to understand the issue better and also how the NPC is not in the correct place for the world event to begin properly. World events should normally reset as you mentioned when you travel far enough away for a long enough period, however if this has not worked in your case, we'll require a short video demonstrating this as well as a save file from you. I'm happy to open a support case on your account for you to submit the information needed - just let me know if you're able to provide it all. 🙂 I also added both issues with this world event to our megathread list for everyone's visibility, in case there are any other players affected.

@Vryolaka Just to clarify, had you already attempted to complete the quest previously and now the man and boat are gone? Or were they never there to begin with? Which platform do you play on please?

@Kaje1980 Hey! Could you please confirm the platform you are playing on? Has the issue persisted since the TU 1.1.1 patch on January 14th? Finally, could you provide a short video showing that the priests are dead and the man / boat are nowhere to be found? Thank you!

over 3 years ago - Ubi-Woofer - Direct link

Hey everyone,

I split your posts off from the previous thread about this world event not completing correctly as the issue you are all describing is slightly different - that the NPC and/or boat aren't present or in the correct place in the first place. The aforementioned issue has been under investigation for a while, however I wasn't able to find any existing investigations relating to the NPC and/or boat being entirely missing from the start, and as such I'll be happy to look further into this with you all and get this issue investigated as well.

First of all, thank you for the images you have provided so far @sicplagu3. These will be helpful to the team to understand the issue better and also how the NPC is not in the correct place for the world event to begin properly. World events should normally reset as you mentioned when you travel far enough away for a long enough period, however if this has not worked in your case, we'll require a short video demonstrating this as well as a save file from you. I'm happy to open a support case on your account for you to submit the information needed - just let me know if you're able to provide it all. 🙂 I also added both issues with this world event to our megathread list for everyone's visibility, in case there are any other players affected.

@Vryolaka Just to clarify, had you already attempted to complete the quest previously and now the man and boat are gone? Or were they never there to begin with? Which platform do you play on please?

@Kaje1980 Hey! Could you please confirm the platform you are playing on? Has the issue persisted since the TU 1.1.1 patch on January 14th? Finally, could you provide a short video showing that the priests are dead and the man / boat are nowhere to be found? Thank you!

over 3 years ago - Ubi-Woofer - Direct link

Hey everyone,

I split your posts off from the previous thread about this world event not completing correctly as the issue you are all describing is slightly different - that the NPC and/or boat aren't present or in the correct place in the first place. The aforementioned issue has been under investigation for a while, however I wasn't able to find any existing investigations relating to the NPC and/or boat being entirely missing from the start, and as such I'll be happy to look further into this with you all and get this issue investigated as well.

First of all, thank you for the images you have provided so far @sicplagu3. These will be helpful to the team to understand the issue better and also how the NPC is not in the correct place for the world event to begin properly. World events should normally reset as you mentioned when you travel far enough away for a long enough period, however if this has not worked in your case, we'll require a short video demonstrating this as well as a save file from you. I'm happy to open a support case on your account for you to submit the information needed - just let me know if you're able to provide it all. 🙂 I also added both issues with this world event to our megathread list for everyone's visibility, in case there are any other players affected.

@Vryolaka Just to clarify, had you already attempted to complete the quest previously and now the man and boat are gone? Or were they never there to begin with? Which platform do you play on please?

@Kaje1980 Hey! Could you please confirm the platform you are playing on? Has the issue persisted since the TU 1.1.1 patch on January 14th? Finally, could you provide a short video showing that the priests are dead and the man / boat are nowhere to be found? Thank you!

over 3 years ago - Ubi-Borealis - Direct link

@sicplagu3 - Apologies for the delayed response! I've now opened up a support ticket for you (13973753), which you should be find by logging into your account on the Ubisoft Support website. Would you be able to submit a copy of your save file? I would recommend uploading the video to a sharing platform (such as YouTube or Google Drive) and sending a link in your case notes.

Once you've done this, please can you update the thread to let us know? Thanks! 😊

over 3 years ago - Ubi-Borealis - Direct link

@sicplagu3 - Apologies for the delayed response! I've now opened up a support ticket for you (13973753), which you should be find by logging into your account on the Ubisoft Support website. Would you be able to submit a copy of your save file? I would recommend uploading the video to a sharing platform (such as YouTube or Google Drive) and sending a link in your case notes.

Once you've done this, please can you update the thread to let us know? Thanks! 😊

over 3 years ago - Ubi-Borealis - Direct link

@sicplagu3 - Apologies for the delayed response! I've now opened up a support ticket for you (13973753), which you should be find by logging into your account on the Ubisoft Support website. Would you be able to submit a copy of your save file? I would recommend uploading the video to a sharing platform (such as YouTube or Google Drive) and sending a link in your case notes.

Once you've done this, please can you update the thread to let us know? Thanks! 😊

about 3 years ago - Ubi-Borealis - Direct link

Hello all!

Thank you for continuing to update this thread with your experiences with "Deviled Water," and the NPC/Boat not appearing. I've passed these additional reports along to the development team so they can be added to the ongoing investigation. If your mystery is not completing after pushing the NPC into the water, please can you check out this megathread for more information regarding this issue.

I can let you all know that the development team is still taking a closer look at this mystery. At this moment in time, we have no new updates to share from the investigation, including an ETA for a resolution. As soon as we have any more updates to share with you all, it will be posted within this thread or within our News & Announcements forum, so please keep an eye out in these places.

@sicplagu3 - Sorry for the delayed answer. I can see that you have been in contact with some of the support team agents, and that your save has been forwarded to the development team already. Thanks again for taking the time to submit that information for us!

@Dreamkillr375 - Hey there! Were you able to open up a support ticket? If not, would you be able to share a video that shows you're unable to complete this mystery within the thread? We can then pass this along to the development team.

@mezzydom - Thanks for sharing what helped you to complete the mystery! I'm glad you've been able to complete it!

Thanks all 😊

about 3 years ago - Ubi-Borealis - Direct link

Hello all!

Thank you for continuing to update this thread with your experiences with "Deviled Water," and the NPC/Boat not appearing. I've passed these additional reports along to the development team so they can be added to the ongoing investigation. If your mystery is not completing after pushing the NPC into the water, please can you check out this megathread for more information regarding this issue.

I can let you all know that the development team is still taking a closer look at this mystery. At this moment in time, we have no new updates to share from the investigation, including an ETA for a resolution. As soon as we have any more updates to share with you all, it will be posted within this thread or within our News & Announcements forum, so please keep an eye out in these places.

@sicplagu3 - Sorry for the delayed answer. I can see that you have been in contact with some of the support team agents, and that your save has been forwarded to the development team already. Thanks again for taking the time to submit that information for us!

@Dreamkillr375 - Hey there! Were you able to open up a support ticket? If not, would you be able to share a video that shows you're unable to complete this mystery within the thread? We can then pass this along to the development team.

@mezzydom - Thanks for sharing what helped you to complete the mystery! I'm glad you've been able to complete it!

Thanks all 😊

about 3 years ago - Ubi-Borealis - Direct link

Hello all!

Thank you for continuing to update this thread with your experiences with "Deviled Water," and the NPC/Boat not appearing. I've passed these additional reports along to the development team so they can be added to the ongoing investigation. If your mystery is not completing after pushing the NPC into the water, please can you check out this megathread for more information regarding this issue.

I can let you all know that the development team is still taking a closer look at this mystery. At this moment in time, we have no new updates to share from the investigation, including an ETA for a resolution. As soon as we have any more updates to share with you all, it will be posted within this thread or within our News & Announcements forum, so please keep an eye out in these places.

@sicplagu3 - Sorry for the delayed answer. I can see that you have been in contact with some of the support team agents, and that your save has been forwarded to the development team already. Thanks again for taking the time to submit that information for us!

@Dreamkillr375 - Hey there! Were you able to open up a support ticket? If not, would you be able to share a video that shows you're unable to complete this mystery within the thread? We can then pass this along to the development team.

@mezzydom - Thanks for sharing what helped you to complete the mystery! I'm glad you've been able to complete it!

Thanks all 😊