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Hello all!
I just wanted to ask one question. I recently bought a game and am wondering why is the character on the left side of the screen? It asks this question because I don't know if it's a bug in the game or something. Regards.
Hello all!
I just wanted to ask one question. I recently bought a game and am wondering why is the character on the left side of the screen? It asks this question because I don't know if it's a bug in the game or something. Regards.
Hello @shangames124! Thank you for contacting Ubisoft support. If I understood you correctly, your camera became stuck to the left of Eivor instead of being centered on Eivor?
If that's the case, I would kindly ask you provide the video of the issue so we can forward it to the development team for further investigation as we recently received reports from other players regarding this matter.
In the meantime, our teams would like to use details from your progress on Assassin's Creed: Valhalla to make further research. Please make sure that your latest save has been added to the Cloud (it will have a cloud icon next to it). This step will allow us to use your save files for investigations.
Would you also be able to tell us the steps you took leading to this bug, please? It will help us get a better understanding of your issue in order to facilitate further investigation.
We apologize for any inconvenience and thank you for your patience and understanding while we work to resolve this issue.
Hello @shangames124! Thank you for contacting Ubisoft support. If I understood you correctly, your camera became stuck to the left of Eivor instead of being centered on Eivor?
If that's the case, I would kindly ask you provide the video of the issue so we can forward it to the development team for further investigation as we recently received reports from other players regarding this matter.
In the meantime, our teams would like to use details from your progress on Assassin's Creed: Valhalla to make further research. Please make sure that your latest save has been added to the Cloud (it will have a cloud icon next to it). This step will allow us to use your save files for investigations.
Would you also be able to tell us the steps you took leading to this bug, please? It will help us get a better understanding of your issue in order to facilitate further investigation.
We apologize for any inconvenience and thank you for your patience and understanding while we work to resolve this issue.
Hey @Shangames124 thanks for the image!
I can confirm this s working as intended. For Valhalla the devs decided to alter the character positioning on the screen, so that they appear slightly to the left, when traditionally, the main character would appear front and center.
I am unsure why this change was made, I can only speculate, but perhaps our community team may be able to provide an answer as to the devs decision to change the angle and perspective slightly. Thank you for your question, I will be moving this post to our general discussion area, for our community team to see.