Original Post — Direct link

I just purchased isu tattoo from store and now I instantly regret it. it appear more than 90 duplicates, bury/replace another tattoo i already got, and that result i cannot select another tattoo. please fix this asap!



about 3 years ago - Ubi-Keo - Direct link

@grand_310 I'm sorry to hear that you have received multiple duplicate Isu tattoo's in your inventory.

Can you confirm if it is the just the left arm tattoo that has duplicates or all tattoo's from that set?

Do you also have the latest game update (1.3.1) installed?

about 3 years ago - Ubi-Borealis - Direct link

Thanks for that information, @Grand_310. Your report has been passed along to the development team for further investigation.

If we require any additional information from you, we will reach out within this thread. In the meantime, please keep an eye out within the News & Announcements forum for any future updates.

Thanks! 😊

about 3 years ago - Ubi-Borealis - Direct link

Hello again @Grand_310!

The development team have been investigating your report further, and they have so far been unable to reproduce the issue during testing.

Can you let us know if you purchased the Isu tattoo from the Animus Store, or if you purchased it from Reda's Shop using Opals?

If you can provide us with as much information about the events that lead up to the duplication occuring, that would be very helpful for the team in reproducing this issue.

Can you also let us know if you're able to reload an earlier save from before the purchase? If so, can you do this and let us know if you still have duplicate tattoos?

Thanks! 😊