[2021] Game is crashing with the error 'Application data is corrupted'

Original Post — Direct link

HELLO I have waited so much for this game and spent to have it, how after a year we can still have bugs? Corrupted data and impossible to properly finish the quest "an eventful awakening", I tried everything, safe mode, ps4 database rebuild
I'm on ps4, I restarted the game at least 4 times, I deleted the app and therefore I suffered your update 1.3.2 TWICE, 52 GB and I still can not evolve frankly that saddens me, please I would like a solution. thank you

the quest after which is cruel fate located at Florli , it is this place that makes my game crash .... for the moment

about 3 years ago - Ubi-Milky - Direct link

Hello Ryu837 thanks for getting in touch with us. I am sorry to hear that you continue to experience a crash with this particular quest.

Can I just check if the quest you refer to actually called A Cruel Destiny? As I am unaware of the Cruel Fate name. Can I also ask what you are doing in this quest when it crashes for you each time?

about 3 years ago - Ubi-Keo - Direct link

@ryu837 Thanks for clarifying this.

Can you please confirm what happens when the game crashes. Do you get the blue crash screen with an error code or does the screen freeze and you have to close the game?

Could you also provide a video demonstrating this issue.

Have you also tried loading a previous save before you completed the previous quest then tried doing it again? If not can you please try this to see if you are able to proceed.

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over 1 year ago - Ubi-Keo

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