Original Post — Direct link

Hello support,

It's been 27 days since my last enquery and 4 months since I first asked this question but still no solution.
I hope you can finally give me a serious answer and not the standard answer that the development team is still on it.
I want to play the DLC that I payed for finally after months of waiting without answer of solution from your end.

I'm still having a problem starting the mission ''Strangers bearing gifts".
The issue is that I can't start the mission. Although the character glows green I can't start the mission. 
I do want to point out that I already notified you a while ago about this and I still did not get the proper help from you.
I really am annoyed by this because I spent my hard earned money on this expension and after months I still can't play this.

almost 2 years ago - Ubi-Peach - Direct link

Hey @Ilajah28012012. Thank you for reaching back out. I was able to locate your original report, and I have reached out to the investigating team to see if we have any updates or if they need any additional information. I know this is super frustrating, but once I have any information, I will be reaching back out to you here.

Thank you for your patience and understanding while we look into this!

over 1 year ago - UbiMindflayer - Direct link

@Ilajah28012012 Thanks for reaching out again about this issue, and I do apologize for the frustration you've had regarding this situation. I've gone ahead and updated our investigation on this. I understand this isn't exactly easy to hear, but our teams are still working on this issue. Please know that updates on this issue should be posted in future patch notes on our News & Announcements page. Should you have any further details to provide that I can forward up about this, please feel free to update me here. Thanks again for reporting this.