UbiMindflayer

UbiMindflayer


02 Sep

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    UbiMindflayer on Support Forums - Thread - Direct

Hey @Darknight-10! Welcome to the official forums! I'm sorry to hear you're having trouble with the hairstyles and tattoos! To clarify, you have purchased hairstyles and various tattoos, but you are completely unable to equip them in game, correct? If this is so, please review our ...

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    UbiMindflayer on Support Forums - Thread - Direct

@AadilMohideen23 Welcome to the Ubisoft forums! To ensure no information is lost or confused, I went ahead and merged your two posts together into this singular thread. I'm sorry you're having so much trouble with playing this game from Epic! I checked and it does not appear that your Ubisoft and Epic accounts are showing linked from our end. To continue with this investigation, I recommend you ...

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    UbiMindflayer on Support Forums - Thread - Direct

Welcome to the official forums @splicecrank! I'm sorry to see you're having trouble with the foreign supplies in this game! I'd like to look into this more. For better context, is this happening during a particular quest? Did this happen immediately after you completed a river raid? Please let me know. Thanks!

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    UbiMindflayer on Support Forums - Thread - Direct

Hi @Silverfox28! Thanks for reporting this issue you're having with finishing off the werewolf, and I'm sorry to see she simply won't perish! This issue has been reported up to our teams, and they are currently looking into it now. I recommend you keep an eye on this thread and/or the ...

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    UbiMindflayer on Support Forums - Thread - Direct

@TX_State_Bobcat Okay thanks! Could you please attach those image files directly to this thread? This is most ideal for us to investigate this further. I appreciate you working with us on this!

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    UbiMindflayer on Support Forums - Thread - Direct

@neroli2015 Okay thanks for that information. To continue, when you installed the game, did you install it on the same drive that Ubisoft Connect is installed on? Additionally, we recommend that both the game and Ubisoft Connect application be installed on the same drive that the operating system is on. If you're able to try this setup and the issue continues, please let us know so we can take a further look. Thanks!

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    UbiMindflayer on Support Forums - Thread - Direct

@GLADI8ORDUDE No problem! Thanks for calling attention to this. It's certainly a weird thing to happen in teh game!

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@TheNorfolkian Hey thanks for providing all of this detailed feedback about unmarked chests, and sorry that bear popped out of nowhere to greet you when you left the cave (that was weird)! It's certainly an interesting idea you mentioned regarding indicators to show the number of unmarked chests in the world. I've gone ahead and reported all of this to our teams, including the video. Thanks for your time with sending this up to us!

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    UbiMindflayer on Support Forums - Thread - Direct

@TheNorfolkian Hey thanks for providing all of this detailed feedback about unmarked chests, and sorry that bear popped out of nowhere to greet you when you left the cave (that was weird)! It's certainly an interesting idea you mentioned regarding indicators to show the number of unmarked chests in the world. I've gone ahead and reported all of this to our teams, including the video. Thanks for your time with sending this up to us!


30 Aug

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    UbiMindflayer on Support Forums - Thread - Direct

Hi @MaskyLedOn, I'd like to begin by welcoming you to the official Ubisoft Forums! I'm sorry you're having trouble with your games! If you've purchased the Ubisoft+ subscription and you're getting this error, please head over to our main support website and open a support ticket...

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    UbiMindflayer on Support Forums - Thread - Direct

@TechGladiator Hey there! Welcome to our official forums! I'm glad you're here, and thanks for sharing your time to report this issue up. I'm sorry for any trouble this issue has caused you. We've reported this problem to our developers and I've gone ahead and added your situation to that investigation. Please stay tuned to our News & Announcements page for updates in the future. Thanks and take care!

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    UbiMindflayer on Support Forums - Thread - Direct

@Ilajah28012012 Thanks for reaching out again about this issue, and I do apologize for the frustration you've had regarding this situation. I've gone ahead and updated our investigation on this. I understand this isn't exactly easy to hear, but our teams are still working on this issue. Please know that updates on this issue should be posted in future patch notes on our ...

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    UbiMindflayer on Support Forums - Thread - Direct

@Electrodydy @chunkyseal235 I'm sorry to hear you're both having trouble starting up the game, and I'm happy to look into this with you! To begin, let's rule out a few common causes of launch failures like this. Please try the steps in our basic troubleshooting guide (if you haven't yet done so) to ensure we've set a basel...

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    UbiMindflayer on Support Forums - Thread - Direct

@azullFR Hey thanks for sharing this bug you've discovered, and thanks for the detailed video you provided! I've reported this issue up to our teams, video included. In the meantime, if you haven't yet tried anything in particular, please try our basic troubleshooting steps to eliminate some common causes. Should they not help, please know this had been sent up and this thread should be updated with future news about this. Th...

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    UbiMindflayer on Support Forums - Thread - Direct

@RCDeschene At this time this appears to be intended behavior according to what you originally described, and I'm sorry for any inconvenience this causes you. Thanks again for your time with this, and please feel free to let us know if you need help with anything else. 😊

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    UbiMindflayer on Support Forums - Thread - Direct

@Gisle82 Okay thanks. I've gone ahead and added your situation to a report we have for this issue. Updates regarding this issue should be posted on this thread or in future patch notes in News & Announcements.

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    UbiMindflayer on Support Forums - Thread - Direct

@elsafiro Thanks for letting us know about this issue you're having with mouse and keyboard in this game. I'm sorry to see that you're still having this trouble despite your efforts. A number of different things can affect the mouse/keyboard setup to go awry, and I'd like to rule out a few things first. To begin, please run through our basic troubleshooting steps to ensure there's no basic background issue that could be causing this. If you've tried a specific step already, feel free to skip it. Should the issue continue, please check the below info...

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27 Aug

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    UbiMindflayer on Support Forums - Thread - Direct

@Vexanon Okay thanks. Do you happen to have any RGB lighting software (Synapse3, iCUE, etc) for any special effects lighting elements on your computer? If so, please consider disabling this software as a test to see if there's any improvement in the game. While normally fine to run alongside our games, such RGB software can occasionally cause conflicts.

Additionally, ...

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25 Aug

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    UbiMindflayer on Support Forums - Thread - Direct

Coming back to you with update, my raiding friends! Our developers have confirmed Thor having two hammers is intended. Thanks for all of your comments and feedback here. ⚒ 🙂


24 Aug

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    UbiMindflayer on Support Forums - Thread - Direct

Hey Vikings, thanks for all of these updates and images! I've gone ahead and sent these observations up to our developers for further investigation/clarification. When we have more information, an update should be posted on this thread. Thanks for your time and efforts.