Ubi-Peach

@CivisRomanus Thank you for that information! I have passed it to the investigating team. If we need any additional information, we will be reaching back out to you here. Please keep your eyes on News and Announcements for any updates.

Hey @HoraceHHelmsley! I can confirm that this is working as intended. Though, I will be passing your feedback to the development team for review.

Thank you!

Hey @project_16! We are aware of this, but we are unable to assist over the forums! Please start a support case with us and we would be happy to get this unlocked for you.

@nathan4d2022 Thank you! I was able to get your report passed to the investigating team along with your video. Please keep your eyes on future patch notes for any updates in News and Announcements.

Please let me know if you have any other questi...

@nathan4d2022 I am unable to see that! Could you provide me with the link?

Howdy @cpacheco559!

Sorry to hear you are also experiencing this error. If you have not yet, try these general troubleshooting steps. If those do not prevent these crashes, please start a ...

@Et4hiel I have went ahead and made a support ticket for you! An agent will be reaching out to you as soon as possible to verify your account and get this unlocked for you.

If you have any additional information you would like to add to this case, please locate your open cases ...

Hey @Ilajah28012012. Thank you for reaching back out. I was able to locate your original report, and I have reached out to the investigating team to see if we have any updates or if they need any additional information. I know this is super frustrating, but once I have any information, I will be reaching back out to you here.

Thank you for your patience and understanding while we look into this!

Hey @Asmodio. We understand this has not yet been resolved. Would it be possible to get a screenshot showing what version of the game you running? and ensure your save is uploaded to the cloud. I would like to get this reported to the investigating team and see if we can get an update about this.

Thank you!

Hi @SerTeddyCups! Thanks for trying. I have gone ahead and reported to this to the development team and added @HIDDEN1NE's report and photos as well. Thank you again for ge...

Hi @NyuB_! I understand how frustrating this is. I have reached out to the investigating team to see if there has been any update. Once I have more information, I will be posting that here. Thanks for your patience and understanding in the meantime.

Hey @nathan4d2022. Welcome to the forums and thank you for bringing this to our attention. This is something we are currently looking into.

I would like to get your information forwarded to the investigating team. Please ensure your latest save is uploaded to the cloud and provide me with a video showing Valka's house is built, but it does not register as completed in Ravensthorpe. You can upload that vi...

Hi there @Wollyd1878 @Francais ...

Hey @michaelo007! I apologize the game is unplayable on your SSD. We do know our games run better on drives that your OS is on. This could be the reason you experienced stuttering while it was on your SSD.

I am glad to hear it runs perfectly fine on your hard drive though. If you have any other questions or concerns, please let me know!

Hey @Gaastra25! It looks like you're not using Odin's sight. Could you try using that to see if it completes the puzzle?

Hi @SerTeddyCups. Thank you for those screenshots. I have passed them along to the appropriate team for review. While we look into this, could I have you try these basic troubleshooting steps for our investigation? This will ensure that the textural issue is not being caused by any common error in your PC, but by an actual glitch within the game.

Hey @dreamhunter44. Thanks for bringing this to our attention. I would like to take a closer look into this.
Would you please make two short clips showing you are unable to interact with this treasure? Additionally, please make sure your saves are uploaded to the cloud so I can provide them to the investigating team.

Hey @goofy2feet! Looks like we replied to you on April 29th asking for a video of the issue. We understand you may have missed that request. Though, if you have a video showing this, I would be happy to pass that to the investigating team.

@sidsixt Thank you for trying! Are your game and Ubisoft Connect downloaded on the same drive? Preferably on the same drive as your OS.

Also, I have created a case for you. Please log in to your Ubisoft account, take a look at your ...

Thanks for that information, @carnage652. You mentioned that your save feature seems to be broken as well. Could you tell us a bit more about that? Additionally, please try these basic troubleshooting steps and ensure the game and Ubisoft Connect launcher are downloaded on the same drive!

Please let me know if these steps do not resolve this for you! I would be...