Original Post — Direct link

I jump off a wall so I can get to the other side and take out some boiling oil and I just get stuck in mid-air and can't move and then die?

How the hell are you going to introduce a Rogue-like mode into a game this buggy? Can you imagine getting 3/4 of the way through the Rogue-like mode and then a stupid bug like this forces you to start all over again from scratch?

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almost 2 years ago - UbiSushiVamp - Direct link

@longjohn119 Hey there! I am sorry to hear that you are having this bug and crashing when trying to complete the quest. Thank you also for the videos! To start, do you notice any improvements after giving this troubleshooting guide a try along with verifying your game files and running Ubisoft Connect as an administrator?

If that does not help and the crashing continues, please create a support ticket with our team here with your Msinfo and Dxdiag files. Thank you!

almost 2 years ago - UbiSushiVamp - Direct link

@longjohn119 Hey there! I am sorry to hear that you are having this bug and crashing when trying to complete the quest. Thank you also for the videos! To start, do you notice any improvements after giving this troubleshooting guide a try along with verifying your game files and running Ubisoft Connect as an administrator?

If that does not help and the crashing continues, please create a support ticket with our team here with your Msinfo and Dxdiag files. Thank you!

almost 2 years ago - Ubi-LadyBlue - Direct link

I understand this is beyond frustrating @longjohn119.

Asking for the files wasn't meant to imply that there was something wrong with your computer, just to help us take a closer look into what could be causing the crashing.

My apologies for the misunderstanding and that you're having this kind of experience. If you submit those files as requested above, we'll do our best to help you get this resolved.