Original Post — Direct link

Every time i try to start the Discovery Tour the game crashes, i've tried it on two SSDs and had no issues with the main game, anyone else having this issue?

about 3 years ago - Ubi-Viral - Direct link

@rayzanc Hey! Sorry to hear that you are experiencing crashing issues. In order to troubleshoot this please try the steps here.

Should this issue continue after this, please let us know.

Thank you.

almost 3 years ago - Ubi-Woofer - Direct link

Hey there @RayzaNC, thank you for your reply.

Can you please give me a brief rundown of your PC specs, as well as let me know the GPU driver and OS versions you're currently running?

Can you also let me know whether you have Ubisoft Connect and the games you're playing installed on the same drive, or separate ones? If the latter, can you please install them on the same drive and see if this makes any difference for you?

If the crashes continue, we'll need to collect your system files (MSINFO / DXDIAG) from you in a support case to take a closer look into the issues you're experiencing with you. Once I know more about your system and have verified that it meets the requirements for the Discovery Tour and Far Cry 6, and if the issues persist, I'll get a case opened for you and provide you with the instructions on how to gather the files again if you need them.

Thanks, and let me know if you need any additional support in the meantime! 🙂