Original Post — Direct link

I am unable to move odin in dawn of ragnarock. All other controls work. I can look around, attack, use d'pad etc etc, but can't move. I have 276 hours into the game and now I can't progress any further because I can't move. I've tried har resetting, fast travel, difficulty reset, graphics reset, nothing works. I can wake up and return to ravensthorp and can move there but when I return to ragnarock I'm stuck and can't move.

over 2 years ago - Ubi-Keo - Direct link

Hi @frumpygerbal I'm sorry to hear that you are unable to move when you are in Svartalfheim.

Could you please confirm the following:

  • What was the last quest you completed in Svartalfheim?
  • Did you experience any issues such as the game freezing or crashing?
  • What is the available quest in your quest log at the moment in Svartalfheim and what is the objective of that quest?
  • When did you first encounter this issue?


Do you also have a previous save before you encountered this issue that you could load? If so please try this and confirm if the issue persists.

over 2 years ago - Ubi-LadyBlue - Direct link

Hello @ShadowBlitz1996!

My apologies that you're running into the same issue since the Sigrblot festival began.

Could you answer the questions posted by @Ubi-Keo above to help our teams look into this?

over 2 years ago - Ubi-Keo - Direct link

@ShadowBlitz1996 thanks for the update, I'm sorry to hear that fast travelling or meditating did not help.

Could you please try fast travelling to Kara's domain and speak to her then after you have finished speaking to her see if you are able to move again. If you are try fast travelling to another location on the map.

over 2 years ago - Ubi-Keo - Direct link

@ShadowBlitz1996 thanks for the update, I'm pleased to hear that the workaround suggested worked, I will let the development team know.

This workaround was suggested by the development team. They are continuing to investigate the issue but suggested trying that.

I hope you are enjoying the Ezio Collection 🙂

@Stormhart666 @frumpygerbal could you also please try fast travelling to Kara's domain and speak to her then after you have finished speaking to her see if you are able to move again. If you are try fast travelling to another location on the map.

about 2 years ago - Ubi-Keo - Direct link

Hi @sr91TKC I'm sorry to hear that you are experiencing the issue where Havi is unable to move when in Svartalfheim.

The development team are intending to fix this with a future update, however we are unable to confirm when this will be. 

Please keep checking the news and announcements forum for updates as this is where all of the patch notes are posted. 

The workaround, fast travelling to Kara's domain should have worked as it has worked for all other players who have experienced this issue. Unfortunately this is the only workaround that we have.

I apologise for the inconvenience caused.