Original Post — Direct link

Every time the game loads a save or enters/exits a new location (like England to River Raids, England to Mastery Challenge, etc., anything that causes a new world to load in or out) the main longship resets all cosmetics to their default looks (everything goes back to the Raven Clan scheme). This does not happen to the River Raids ship, just the main one. The shield glitch from before has been fixed, but it's just been replaced by an even more severe one.

over 3 years ago - Ubi-Mark. - Direct link

Hello @Linkfire111,

Sorry to hear that your ship's settings are resetting.

Can you please verify your game files with this link? This will help you to eliminate any potentially corrupted files that can lead to this issue.

If you're still experiencing this, can I kindly ask you to provide us with a short video of this occurring, so we can investigate it further for you?

Many thanks and if you have any additional questions, please let us know.

over 3 years ago - Ubi-Mark. - Direct link

Hello Vikings,

Sorry to hear that you are experiencing this on multiple platforms.

Can I kindly ask you to provide us with a few screenshots before and after loading your game? Does it affect all of your customizations or only selected shields?

over 3 years ago - Ubi-Ray - Direct link

Thank you @jameslogan491 and @TYUHYUN for that update! Did you start to notice this reset after completing a specific Mastery Challenge or has this impacted all Mastery Challenges for you?

over 3 years ago - UbiSushiVamp - Direct link

Greetings Vikings! I am very sorry to hear that your Longship customizations are being reset. Could you both please try to verify your game files to see if that makes a difference at all for you?

If this issue persists, could you please try to take a video of when this happens and then upload it to YouTube as an unlisted video and provide me with the link to further look into this for you? Thank you so much!