Ubi-Ray

Ubi-Ray



11 Oct


16 Sep

Comment
    Ubi-Ray on Support Forums - Thread - Direct

Understood! Thank you for that clarification, @GeneralxAce ! Would you kindly capture a video clip of this issue and share it with me here so that I can investigate this further?

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    Ubi-Ray on Support Forums - Thread - Direct

I apologize for any confusion @echolecter ! I see that you are wanting to report a player. In order to submit this information to the appropriate team for further action, I recommend that you please utilize this guide! If you have any other questions or concerns, be sure to let us know and we...

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    Ubi-Ray on Support Forums - Thread - Direct

Hello, agents! I apologize for the complications you have faced with entering this room in Kenly College's student center. I have reported this information to our development team for further investigation. In the meantime, would you please confirm the platform you are playing on, as well as your Character and Season levels @Auspexs and ...

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    Ubi-Ray on Support Forums - Thread - Direct

Hello there, Agents! I apologize for the issues you have faced with accessing the Technology Laboratory in the Kenly College student union. Would you please provide me with a video clip showcasing this issue so that I may report this information to the appropriate teams for further investigation?

Comment
    Ubi-Ray on Support Forums - Thread - Direct

Hello there, @blacklab3l_ ! Thank you for that confirmation. I am sorry to hear that you are also experiencing this missing proficiency cache issue. To clarify, would you kindly send me a screenshot showing your character level, along with your season level? Also, were you playing a specific directive or in a group when this issue occurred? Additionally, will you please confirm the platform you are playing on so that I can investigate this further for you? If any other agents are still encountering this issue, would you kindly provide me with the same information so that I may ...

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    Ubi-Ray on Support Forums - Thread - Direct

Hey there, @martim1113! I am terribly sorry to hear that this manhunt appears to be malfunctioning for you. I will be happy to investigate this further. To clarify, were you able to attempt ...

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26 Aug

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    Ubi-Ray on Support Forums - Thread - Direct

@ttv-0mercenary Understood! I appreciate that additional information! To clarify, have you checked your background application permission settings yet to see if ...

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05 Aug

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    Ubi-Ray on Support Forums - Thread - Direct

Understood @iceman_-00! If this issue persist and you continue to notice this Delta error code, please reach out to our support team and provide us with ...

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    Ubi-Ray on Support Forums - Thread - Direct

Understood @iceman_-00! If this issue persist and you continue to notice this Delta error code, please reach out to our support team and provide us with ...

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    Ubi-Ray on Support Forums - Thread - Direct

Thank you so much for the reply, @xlastovi and I apologize for the delay. Would you please capture a screenshot showing this display issue and share it with us here so that our team can investigate this further?

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    Ubi-Ray on Support Forums - Thread - Direct

Thank you so much for the reply, @xlastovi and I apologize for the delay. Would you please capture a screenshot showing this display issue and share it with us here so that our team can investigate this further?


30 Jul

Comment
    Ubi-Ray on Support Forums - Thread - Direct
I am terribly sorry to hear about this disconnection issue you encountered, CODLegends10! Unfortunately, EagleEye11207 is correct, the games internal systems will count this occurrence as a loss, however, I will be happy to help you troubleshoot this concern to hopefully prevent future disconnections. To address this, I suggest that you check out this connection optimization guide to be sure that your platform is able to communicate directly with the Siege network. Please let me know if you continue to notice issues after following these steps.
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    Ubi-Ray on Support Forums - Thread - Direct
Heya, Maurtixio! To transfer a game from one account to another, you will need to reach out to our support team directly using this site. I hope this helps! If you have any other questions, please let me know and I will gladly assist you to the best of my abilities.

29 Jul

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    Ubi-Ray on Support Forums - Thread - Direct
Hello, vqqu! I apologize for the typing issue you have noticed in Ubisoft Connect. To clarify, are you attempting to access the Ubisoft Connect client through our website, through a PC desktop application, or through another console/device?
Comment
    Ubi-Ray on Support Forums - Thread - Direct

Heya, @Mauddib99 ! I'm sorry to hear about this complication you have noticed with your save file. If your file is recoverable, you should be able to do so by following these steps. You also may want to ...

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    Ubi-Ray on Support Forums - Thread - Direct

Heya, @Mauddib99 ! I'm sorry to hear about this complication you have noticed with your save file. If your file is recoverable, you should be able to do so by following these steps. You also may want to ...

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    Ubi-Ray on Support Forums - Thread - Direct

Hello, @eldref ! Thank you for sharing this information! Our developers are currently investigating an issue where some quest become greyed out if completed in a certain order. To investigate this further, I recommend that you ready out directly to our ...

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    Ubi-Ray on Support Forums - Thread - Direct

Hello, @eldref ! Thank you for sharing this information! Our developers are currently investigating an issue where some quest become greyed out if completed in a certain order. To investigate this further, I recommend that you ready out directly to our ...

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Comment
    Ubi-Ray on Support Forums - Thread - Direct

Hey there, @chris24111981 ! @banan1996-1996 is correct! This is a known issue that our team is currently investigating. Thank you for sharing what you have so far. Wo...

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