Original Post — Direct link

I purchase this game over a month ago, but I can't access it to install. I purchased it for my ps5. It keeps giving me the same message of "This content can't be found." It is very frustrating because I feel like I wasted my money. It's giving me error message of WS-116129-0. What should I do?

over 2 years ago - Ubi-Auron - Direct link

Hi @guest-QFp09aa4 and welcome to the forums!

Sorry to hear that you are experiencing this error on your PS5. This looks like a console error, so please make sure that you've completed all the steps listed in our technical troubleshooting for consoles: https://www.ubisoft.com/help/article/000095486

I hope that helps you launch the game, thanks!

over 2 years ago - Ubi-Auron - Direct link

Thanks for helping out @azullFR - restoring licenses if certainly a good shout and it's also included in our guide 😊

Have you managed to resolved your issue using the tips provided @guest-QFp09aa4 ?

about 2 years ago - UbiMindflayer - Direct link

@guest-QFp09aa4 Oh no! Sorry to see nothing has worked so far. To clarify, is your game a digital download or a physical disc? If it's a physical disc, have you tried attempting the install from a different profile on your console? Please let me know.