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WHenever I want to make a screenshot, with Ubi overlay with pressing F12, to make an image of a bug, the game freezes or crashes. I do not see any window asking permission, the game mostly just stops and goes back to desktop.
WHenever I want to make a screenshot, with Ubi overlay with pressing F12, to make an image of a bug, the game freezes or crashes. I do not see any window asking permission, the game mostly just stops and goes back to desktop.
@th3r4bb1t Would you be able to grab a video of this happening please? Are you getting any error code at all?
@psbezp01 No worries, I've had a look and it is something the team are currently investigating so I've passed this along as well.
Thanks for raising 
Hi there @concretecee, thank you for reaching out for help! I appreciate you taking the time to let us know that this was happening to you, and I would like to look into this further. Just to check, are you trying to take a screenshot with your F12 key? Also, would you say that the game crashes/freezes every time that you take a screenshot? Or is it random?
Hey everyone! I've merged a couple threads to help keep all of this consolidated.
First if you have not already, please make sure that you've done our basic PC troubleshooting, in addition to disabling any unnecessary background programs, disabling any DirectX hooking software such as the Discord overlay, Overwolf, etc., and trying out this workaround!
If you're still not having any luck, let us know what you were doing when you tried taking a screenshot in as much detail as possible, and if you could upload your saves for us to take a look at, then we'd appreciate that as well!